Karl Bomar
Karl Bomar at Diamond Chevrolet of San Bernardino
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Karl Bomar

Parts Manager

Diamond Chevrolet of San Bernardino

909 W 21st Street
San Bernardino, CA 92405

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4.7
46 Reviews
4.7

46 Reviews

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46 Reviews of Karl Bomar

June 08, 2024

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Employee Rating

This was a great experience. The gentleman outside was kind and helpful. I was helped by Susan inside and she was so patient and helpful to help me with my payment and redeem my More

by MARISSA_FRANCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 11, 2024

Diamond Chevrolet of San Bernardino responded

Thank you, Marissa, for sharing your positive experience at Diamond Chevrolet of San Bernardino. We appreciate your kind words about the service provided by our team members. We are thrilled to hear that both outside and inside assistance exceeded your expectations. We look forward to welcoming you back in the future or to share your experience with others. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

June 01, 2024

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Employee Rating

The service team will sit on your car for months and lie to you about why it’s not done. The mechanics are incompetent. Glorified parts changers. When they do repair your vehicle they leave the area greasy. More

by aadaire7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 04, 2024

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your feedback with us. We acknowledge your concerns regarding the service experience you had at Diamond Chevrolet of San Bernardino. We strive to provide top-notch service, and we're disappointed to hear that we fell short of your expectations. We take your feedback seriously and would like the opportunity to address this matter further. Please feel free to reach out to me directly so we can work towards a resolution. Thank you. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

May 31, 2024

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Employee Rating

The minute we arrived I was ask what was I there and right away they took care of my car and work on it right at that moment we were very please with the service you provide. More

by RBARRANCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 03, 2024

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your positive experience with us! I am delighted to hear that you were pleased with the service provided at Diamond Chevrolet of San Bernardino. I strive to provide efficient and excellent service to all our customers. Please feel free to share your experience with others, and I look forward to welcoming you back in the future. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

May 29, 2024

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Used vehicle experience. Not all bad to be honest. The finance manager Tim was quite the pleasure to work with. Jaime Martinez was also pleasant. The part manager was really More

by Theo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jun 01, 2024

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your feedback, Theo. We appreciate the shoutout to Tim, Jaime, and our part manager for their excellent service. I regret to hear about the disappointment regarding the key situation. We always aim for a positive experience and will use your feedback to improve our services. If you'd like to discuss this further, please feel free to reach out tome directly. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

May 24, 2024

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Employee Rating

Communications needs MAJOR improvement. Dropped calls, nonrefundable messages, nonrefundable texts. Nathan though was all over my service to replace my Auxiliary EV battery to get my smog More

by Rev GigiBannister
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan DeSimoni, Nathan Cooke, Elizabeth Ornelas, Trish Wilson , Phone operators, phone system.

May 29, 2024

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience with us. We appreciate your feedback about the communication and will work on improving in that area. Nathan is a valuable member of our team, and we are delighted to hear about your positive interaction with him. We strive to provide excellent service to all our customers and look forward to assisting you in the future. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

May 10, 2024

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Employee Rating

I would buy from them again. Very fast and friendly. Good selection and quick financial g More

by slvser02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 13, 2024

Diamond Chevrolet of San Bernardino responded

Thank you for your kind words and fantastic 5-star review! I'm thrilled to hear about your positive experience at Diamond Chevrolet of San Bernardino. I'm delighted that you found our team to be fast, friendly, with a good selection, and efficient financial services. I look forward to assisting you again in the future! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

May 01, 2024

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Employee Rating

The service and sale of my 2024 truck was excellent. David in internet sales was a great help as well as his sales manager ( sorry I forgot his name Jason Maybe). I hope that the two free oil changes (a More

by neune1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 03, 2024

Diamond Chevrolet of San Bernardino responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

April 27, 2024

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Employee Rating

David was an excellent salesman and his sales manager. I’m sorry I forgot his name was also very good. They were respectful and they treated me like a true valued customer. I highly recommend this deale More

by neune1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 30, 2024

Diamond Chevrolet of San Bernardino responded

Thank you for this great review! I'm very happy that our team was here to help you and treated you with the customer service I know you deserve. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

April 27, 2024

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Fast and friendly service along with a clean waiting room makes for a good visit. More

by BZUNIGA7695
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Cooke, Eddie Brady, Trish Wilson , Martin Ramos

Apr 30, 2024

Diamond Chevrolet of San Bernardino responded

I appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and clean facilities as well as friendly and fast service to our guests. Please come see us for any future needs. Thanks again! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

April 09, 2024

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Employee Rating

We got the help we needed when buying a car and they were patient with us while in the process explained to us everything, everyone was very nice and courteous. More

by jessicarod21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Johnson, Nathan Cooke , Norman Bustamante, Vinnie Maraj, Gabriel Pulido, Munir Younis

Apr 10, 2024

Diamond Chevrolet of San Bernardino responded

Thank you so much. If you need anything please don't hesitate to call us.

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