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Eddie Brady
Eddie Brady at Diamond Chevrolet of San Bernardino
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Eddie Brady

Service Advisor

Diamond Chevrolet of San Bernardino

909 W 21st Street
San Bernardino, CA 92405

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4.0
70 Reviews

GRATEFULL TO HAVE BEEN WORKING IN THE AUTO INDUSTRY FOR OVER FIVE YEARS, I ENJOY MY TIME MOST WHEN I AM WITH FAMILY.

Dealership Experience

1 yr, 11 mos

Industry Experience

7 yrs, 6 mos

Languages Spoken

English English

4.0

70 Reviews

Write a Review

70 Reviews of Eddie Brady

November 09, 2024

Dealership Rating
Employee Rating

They are very helpful to let us know about recalls on both our car's More

by CFSANCHEZ5129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Cooke, Eddie Rodriguez, Evelyn Rivera

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Nov 12, 2024

Diamond Chevrolet of San Bernardino responded

Thank you for your positive feedback! We’re glad to hear that our team at Diamond Chevrolet of San Bernardino was helpful in informing you about the recalls on both of your cars. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. We look forward to assisting you again in the future! Best, Israel Mora (909) 883-8833

November 07, 2024

Dealership Rating
Employee Rating

Friendly staff and service is generally very quick. They explain charges thoroughly so there are no surprise charges. I appreciate having this location as an option to service my car. More

by BMARTIN2604
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Cooke, Eddie Rodriguez, Evelyn Rivera

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Nov 08, 2024

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful review! We're thrilled to hear that you found our staff friendly and that our service met your expectations. At Diamond Chevrolet of San Bernardino, we strive to provide clear explanations so there are no surprises. We appreciate your trust in us and look forward to serving you again in the future! Best, Israel Mora (909) 883-8833

October 30, 2024

Dealership Rating
Employee Rating

Nathan’s in the service department has excellent customer service and they fixed my chevy volt within days!!! More

by jonathancaldwell808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Rojas, Jason Johnson, Nathan Cooke, Elizabeth Ornelas, David De La Mancha, Sean Henderson, Duc Nguyen, Eddie Rodriguez, Evelyn Rivera

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Nov 02, 2024

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience! I'm thrilled to hear that you received excellent customer service from our service department and that your Chevy Volt was fixed promptly. At Diamond Chevrolet of San Bernardino, I strive to provide the best experience possible. I look forward to assisting you again in the future! Best, Israel Mora (909) 883-8833

October 27, 2024

Dealership Rating
Employee Rating

The engine and tire lights were still on after servicing. Made two trips! Not good! More

by SAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Evelyn Rivera

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Oct 30, 2024

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience. I understand how frustrating it can be to have the engine and tire lights still on after your service at Diamond Chevrolet of San Bernardino. I appreciate your feedback and would like to resolve this issue for you. Please feel free to contact me so I can assist you further. Your satisfaction is important to me, and I strive to meet our customers' expectations. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

October 25, 2024

Dealership Rating
Employee Rating

The customer service is fine but your service department and your cashier are terrible I never going back there again More

by bonita_rosas12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Nathan Cooke, Karl Bomar, Eddie Rodriguez, Evelyn Rivera

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Oct 28, 2024

Diamond Chevrolet of San Bernardino responded

Thank you for your feedback. I understand your frustration in regards to your experience at the service department. We appreciate your feedback and would like to address any concerns you have promptly. Please feel free to reach out to me directly so we can discuss your experience in more detail and work towards a positive resolution. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

October 24, 2024

Dealership Rating
Employee Rating

Good service on a couple of recall items. One recall corrected but the other was not in stock and needs to be ordered. More

by getjoelewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Cooke, Eddie Rodriguez, Evelyn Rivera

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Oct 25, 2024

Diamond Chevrolet of San Bernardino responded

Thank you for your feedback! We're glad to hear that you received good service for your recall items at Diamond Chevrolet of San Bernardino. We look forward to addressing the second recall when the parts come in, If you have any questions or need further assistance, please feel free to reach out to us. We appreciate your understanding and look forward to serving you again! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

October 24, 2024

Dealership Rating
Employee Rating

We chose Diamond because other dealers weren’t able to provide the service we needed in a timely (or even convenient) manner. Even with little warning, Diamond was able to complete two services, one of wh More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: I think it was Eddie Brady…

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Oct 25, 2024

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful review! We truly appreciate your kind words and are thrilled to hear that our team at Diamond Chevrolet of San Bernardino was able to assist you with your service needs efficiently. It's great to know that we could provide the timely service you were looking for. We look forward to serving you again in the future! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

October 18, 2024

Dealership Rating
Employee Rating

Workers at the service department are very knowledgeable and treat customer very well with respect . More

by Mrodeh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Cooke, Eddie Rodriguez, Evelyn Rivera

Report | Print
Oct 22, 2024

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful feedback! I'm thrilled to hear that our service department staff at Diamond Chevrolet of San Bernardino provided you with knowledgeable and respectful service. I appreciate your support and look forward to welcoming you back for your next visit! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

October 10, 2024

Dealership Rating
Employee Rating

Expensive, staff on break, no one to connect. The best battery on the market is only $300, but this store is selling it for $680. More

by Zhouchen840215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Oct 12, 2024

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience with us. I understand your concerns regarding pricing and service during your visit to Diamond Chevrolet of San Bernardino. I appreciate your feedback, as it helps us maintain our standards. If you would like to discuss this further, please feel free to contact me directly. Your satisfaction is important to me, and I'm here to help. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

October 05, 2024

Dealership Rating
Employee Rating

Great service and understanding. I was glad to leave there with their superb help. Ed was an awesome representative for the job and I’d be glad to be back for good reason. More

by nahsonwren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 08, 2024

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience at Diamond Chevrolet of San Bernardino and that Ed provided you with superb help. I appreciate your kind words and look forward to welcoming you back for your next visit! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

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