Ed Simpson

Best price of three dealerships shopped. Ordered a new Hybrid Maverick. Highly recommend Johnel Bethal who really delivered outstanding service. His listened to any questions and answered th Ordered a new Hybrid Maverick. Highly recommend Johnel Bethal who really delivered outstanding service. His listened to any questions and answered them showing his knowledge of the new vehicle. He took his time making sure we knew all there was to know about the vehicle and patiently made sure we mastered them. I really enjoyed his personality that resulted in really enjoyable sales experience. Johnel worked hard making sure our expeditions were exceeded. More

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We had an excellent experience with Chapman Ford! Everyone here is very accommodating and friendly. Great customer service. Highly recommend! Everyone here is very accommodating and friendly. Great customer service. Highly recommend! More

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Great sales experience. Will be back for that even though there are closer dealers to me. Don and Ed were responsive and straight shooters. Up front with me, no games, told Will be back for that even though there are closer dealers to me. Don and Ed were responsive and straight shooters. Up front with me, no games, told me what deals were or were not available, and honored everything we talked about online when I showed up to finally make the purchase. I know they worked hard to put my order in and do the model year rollovers as well when Ford was unable to meet demand (Maverick). Plus, they genuinely have enthusiasm and knowledge about cars and the market (you know what it's like when your car salesman knows less about the car than you do - it's not fun), and were even fun to chat with over email and in person. It's nice to know there's a reliable dealership in the area. Putting all the paperwork for the sale together was a little slow, but that was really the only downside to the whole experience. It barely rates a mention given all the other positives. Recommended. More

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Jonel was courteous and straightforward about all things. He listened and helped us through the whole procedure. He gets an attaboy from me He listened and helped us through the whole procedure. He gets an attaboy from me More

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No shenanigans, unexpected upcharges, or sales pitches. Let me fill out paperwork on my new truck tailgate so my kid didn't have to get out of his car seat. Excellent customer service. Will return to them Let me fill out paperwork on my new truck tailgate so my kid didn't have to get out of his car seat. Excellent customer service. Will return to them to buy future vehicles. More

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The dealer was great. Ed and Brian always a pleasure. No tricks upfront team . GREAT EXPERIENCE Ed and Brian always a pleasure. No tricks upfront team . GREAT EXPERIENCE More

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First of all, you will not find a more honest salesman then Ed and his team at Chapman. They aren't pushy and don't play any games. Ed hooked me up with Don and Blake as they completed the transaction. Ed then Ed and his team at Chapman. They aren't pushy and don't play any games. Ed hooked me up with Don and Blake as they completed the transaction. Ed Don and Blake made me feel like a valued customer. I'm a very happy with my purchase and I'll be back for my next. More

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Best pricing, excellent communication throughout my ordering process. Quick smooth buying process. Most excellent place to buy a car. ordering process. Quick smooth buying process. Most excellent place to buy a car. More

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Had been looking to buy a new Ford Maverick pickup truck, and the folks at Chapman let me know they had one available. David Greenberg took great care of me and made the process as smooth as possible. He e and the folks at Chapman let me know they had one available. David Greenberg took great care of me and made the process as smooth as possible. He even set up an appointment for the first scheduled service later this year. More

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No dealer could beat their pricing on my Ford Maverick. Communication throughout my year-long ordering process could have been better. Coordinating out of town vehicle delivery was subpar. Finally, once at Communication throughout my year-long ordering process could have been better. Coordinating out of town vehicle delivery was subpar. Finally, once at the dealership. (Would have been great to get a courtesy pick-up from the airport after flying in to Philly from NC).the outstanding customer service from Don Biddle was immeasurable. More

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