Ed Seager
Ed Seager at Joyce Honda

Ed Seager | Page 2

Service Advisor

Joyce Honda

3166 NJ-10
Denville, NJ 07834

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4.7
166 Reviews
4.7

166 Reviews

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166 Reviews of Ed Seager

February 10, 2026

Dealership Rating
Employee Rating

I have never had a problem with the service at this Honda dealership. They work around your schedule and are willing to be very flexable. More

by JLARICCIAIII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 10, 2026

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

January 21, 2026

Dealership Rating
Employee Rating

quick, fast and clean service delivered smoothly with the attention to detail and customer satisfaction. More

by anvesh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ernest Biondolino, Lloyd Wilson, Charles Mitchell, John Lavelle , Kelly Fields, Subuhi Shakil, Olivia Lange

Jan 21, 2026

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

December 28, 2025

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Employee Rating

Service was satisfactory but I noticed ine of the god idol was broken and was intact when I gave the vehicle for servicing..idol was close to my heart and expensive More

by PRSHNTCHATURVEDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ernest Biondolino, Lloyd Wilson, Charles Mitchell, John Lavelle , Kelly Fields, Subuhi Shakil

Dec 29, 2025

Joyce Honda responded

Thank you for bringing this to our attention. While we’re glad to hear the service itself was satisfactory, we are truly sorry to learn about the damage to your religious idol. We understand how meaningful and valuable personal items can be, and we take this concern very seriously. Please contact our Service Manager Erik Matos directly so we can review this matter and work toward a resolution. We appreciate the opportunity to make this right. Regards, The Service Team at Joyce Honda 973-361-1396 erik_matos@joycehonda.com 973-607-0237 (text)

December 09, 2025

Dealership Rating
Employee Rating

Very well organized and fast service great man power provides coffee and water and nice and clean More

by WSFREEZE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ernest Biondolino, Lloyd Wilson, Charles Mitchell, John Lavelle , Kelly Fields, Subuhi Shakil

Dec 10, 2025

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

December 02, 2025

Dealership Rating
Employee Rating

Service was great and everything was explained in detail to me. Communication about the work was delivered clearly and quickly. More

by JNEKULAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ernest Biondolino, Lloyd Wilson, Charles Mitchell, John Lavelle , Kelly Fields, Subuhi Shakil

Dec 02, 2025

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

November 06, 2025

Dealership Rating
Employee Rating

Express Service is outstanding at Joyce Honda. Service Writers are friendly and knowledgeable. Highly recommend this Honda Dealer. More

by CBRENNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 06, 2025

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

October 26, 2025

Dealership Rating
Employee Rating

Joyce Honda has great customer service, and they always get me in on a timely basis More

by lfounds24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ernest Biondolino, Lloyd Wilson, Charles Mitchell, John Lavelle , Kelly Fields, Subuhi Shakil

Oct 27, 2025

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

October 14, 2025

Dealership Rating
Employee Rating

Took my car to get rotters replace front and rear also breaks pads and now my car sound horrible because the break are making a knocking noise. Took the car so they can fix it but tjey just lubricate the More

by MARIOGVELASQUEZ1176
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 14, 2025

Joyce Honda responded

Thank you for sharing your feedback. We truly value the opportunity to service your vehicle and want to make sure everything is operating as it should. After your visit, our team thoroughly test-drove your vehicle following the cleaning and lubrication of the brake calipers to verify that the noise had been resolved. We’d like to invite you back for a road test with one of our technicians so we can review the concern together in real time and ensure your complete satisfaction. Please contact us at your earliest convenience so we can arrange a convenient time for you. Best Regards, Erik Matos 973-361-1396 erik_matos@joycehonda.com

Oct 14, 2025

Joyce Honda responded

Thank you for sharing your feedback. We’re very sorry to hear about your recent experience and the comment you received — that’s not the level of professionalism or care we expect from our team. We’d like the opportunity to make this right and ensure your brake concern is properly addressed. Please contact us directly at [973-361-1396 (text) 973-607-0237 Erik Matos or email: erik_matos@joycehonda.com] so we can look into this further and assist you personally.

Oct 14, 2025

MARIOGVELASQUEZ1176 responded

I was there two weeks ago changing the oil and i told them regarding the brake noise and someone came out and say that they lubricate my brakes to stop making noise so i can be happy for a bit. Really professional when they told me that

September 25, 2025

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Employee Rating

Fast and easy, I got my oil changed and it was really fast and people there really helps More

by NICOLESCOBARG29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ernest Biondolino, John Lavelle , Kelly Fields

Sep 25, 2025

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

September 22, 2025

Dealership Rating
Employee Rating

Great efficiently quick and updated me every time u til i was done. Beautiful personality More

by brivera5410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ernest Biondolino, Lloyd Wilson, Charles Mitchell, John Lavelle , Kelly Fields, Subuhi Shakil

Sep 22, 2025

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

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