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Ed Rubenfeld
Ed Rubenfeld at Lexus of North Miami

Ed Rubenfeld | Page 7

Service Manager

Lexus of North Miami

14100 Biscayne Blvd
North Miami, FL 33181

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4.5
384 Reviews

Employee Video

4.5

384 Reviews

Write a Review

384 Reviews of Ed Rubenfeld

February 22, 2026

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Employee Rating

Bobby my ongoing Service Manager continues to be very helpful, professional and supportive in making sure that my beautiful Lexus ES300h, is taken care of with proficiency and respect. I’m very proud More

by Steven Richard Gettman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mona Green, Abe Omar , Bobby Rahmani, Jade

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Feb 23, 2026

Lexus of North Miami responded

Steven, thank you for sharing your feedback about Bobby and our team! We truly value your business and look forward to serving you at Lexus of North Miami for many years to come!

February 21, 2026

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Employee Rating

Ronald was great. Waiting area great. Cashier lady not so great with bad attitude and bad service More

by arreazaja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

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Feb 23, 2026

Lexus of North Miami responded

We are so happy that our Lexus of North Miami team delivered an excellent experience. Thank you, Arreazaja!

February 17, 2026

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Employee Rating

Dealer was slow in updating us. They took a full week to find the problem. More

by sarahamilton10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Gus Arcon , Bobby Rahmani

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Mar 16, 2026

Lexus of North Miami responded

We apologize for the delay in communication, and we appreciate your feedback for our team. Please reach out if we can be of any assistance. - Ed Rubenfeld - Service Manager - 305-372-3747

February 15, 2026

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Employee Rating

Semon Mor , Service Advisor and Ed Rubenfeld , Service Manager both continue to exceed my expectations. I have serviced Two Lexus Vehicles at North Miami Lexus over the course of 18 years and have alway More

by RHW500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Semon Mor Service Advisor.

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Feb 16, 2026

Lexus of North Miami responded

Thank you for your review of Semon and Ed from our service team! We're proud to have earned your trust and loyalty over the years. We look forward to your next visit at Lexus of North Miami!

February 15, 2026

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Employee Rating

The service for my car was excellent and was resolved thanks to the efforts and support of Ed and Cesar Alcalá. More

by luriosp
Recommend Dealer
Yes

Other Employees Tagged: Cesar Alcala

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Feb 16, 2026

Lexus of North Miami responded

We’re thrilled you’re satisfied with our service! Thank you for choosing Ed, Cesar, and our team at Lexus of North Miami. We appreciate your feedback and we look forward to serving you in the future!

February 15, 2026

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Employee Rating

Car broke down wrong diagnosis was the head ! Big bill , not fixed ! Argued for hours! More

by CALVIN.CANBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Feb 16, 2026

Lexus of North Miami responded

It's disappointing to see that you were not satisfied with your experience. I would be grateful for your feedback and, if you are willing, would like to discuss your visit further. I will search for your contact information but in case I can't find it, would you please out to me directly? Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

February 06, 2026

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Employee Rating

Everything was excellent. Great customer service. Ronnie was great was very knowledgeable and informative regarding my lexus More

by IROD16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

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Feb 09, 2026

Lexus of North Miami responded

Thank you for sharing your excellent feedback with us! We’re glad to hear you had a seamless experience with Ronnie. We hope to welcome you back to Lexus of North Miami in the future.

February 02, 2026

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Employee Rating

The first gentleman that I dealt with was so kind and helpful. He was filling in for my service gentleman who wasn’t nearly as personable. The check out person was fair. I was disappointed that the g More

by HEALCREATIVELY
Recommend Dealer
Yes
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Feb 16, 2026

Lexus of North Miami responded

We're glad to hear you found some aspects of your visit enjoyable, especially our soda machine! However, it's disappointing to know that the gym availability and some of our services didn't fully meet your expectations. We'll certainly look into this as we aim for all staff interactions to be consistently pleasant. Your feedback is invaluable in helping us improve guest experiences moving forward. If there are any other concerns or suggestions on how we can enhance your next visit, please reach out at any time. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

February 02, 2026

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Employee Rating

My experience was the most consistent with the way everything went. I will definitely continue with future services.Great job! More

by adderlykim
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

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Feb 03, 2026

Lexus of North Miami responded

Thank you for sharing your amazing feedback, Kim! Hearing you had a seamless experience from beginning to end made our day! We wish you many safe miles ahead and hope to welcome you back to Lexus of North Miami in the future.

January 31, 2026

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Employee Rating

Great customer service and wonderful service timing. The staff was professional and polite. I look forward to my next service. More

by rozzz72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

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Feb 02, 2026

Lexus of North Miami responded

Thank you for sharing your feedback! We look forward to serving you in the future. - The Lexus of North Miami Team

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