Ed Rubenfeld | Page 12

Bobby (babak) has a terrible attitude. I asked him a question he refused to answer and sent me to the tech people when they we're gone already for the day and when I told him that he tol I asked him a question he refused to answer and sent me to the tech people when they we're gone already for the day and when I told him that he told me to come back and ask him the question then another day instead of taking a minute that that's only took him to answer me the question, horrible attitude, dismissive arrogant and not nice! I wouldn't take my car to him ever again! More

by stephanieripstein Verified Customer Verified Customer

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I had just bought this 2019 rx 350 from a Lexus dealer in Canada. Drive it to Florida and the brakes started to make a clicking sound (not grinding) when the brakes were applied. One single simple click! I c Canada. Drive it to Florida and the brakes started to make a clicking sound (not grinding) when the brakes were applied. One single simple click! I called my friend at home (who has been a Lexi’s technician for many years) and he said it was probably a clip or something holding the brakes shoe. Your technician said I needed new rotars and pads! When I bought the car I asked specifically about the brakes and they said they had half a life left. I had you go ahead with the repairs simply to be assured for safety reasons, but I really feel like I was upsold. Your rep recommended changing my wipers for $120 (seriously). Obviously I did not go ahead. I have had my oil changed here twice and very comfortable and happy with your service but the brakes were too much! More

by Mconti Verified Customer Verified Customer

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Every time I come in for service at Lexus North Miami I’m impressed by their superior customer service. Never disappoints. Always on time. Keep it up. impressed by their superior customer service. Never disappoints. Always on time. Keep it up. More

by juanmvergara Verified Customer Verified Customer

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I never was there why are you asking. Huh huh huh huh huh huh huh ? Huh huh huh huh huh huh huh ? More

by KAROLENA7 Verified Customer Verified Customer

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They are liars. They increased my bill. They promised me free service and they still charge me. The car I took out of service is still broken. They increased my bill. They promised me free service and they still charge me. The car I took out of service is still broken. More

by l.kiknavelidze1992 Verified Customer Verified Customer

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Hello to all. Excellent service. Kind people. Fast service highly recommended to a friends and family Excellent service. Kind people. Fast service highly recommended to a friends and family More

by zinahollywoodgrill Verified Customer Verified Customer

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Service departments excellent as always Sales department also ready for my next vehicle Great service department also ready for my next vehicle Great service More

by Nicolas Verified Customer Verified Customer

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The service was better than ever, and the employees were very professional making my time at the dealer more convince. very professional making my time at the dealer more convince. More

by ada Verified Customer Verified Customer

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Service is always excellent the wait wasn’t long. Always a pleasure dealing with you guys Always a pleasure dealing with you guys More

by MONLYN29 Verified Customer Verified Customer

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The service at N Miami Lexus was terrible. I spent over $100,000.00 and received the worst service I have ever experienced. They don’t understand VIP or customer service! Don’t go there I spent over $100,000.00 and received the worst service I have ever experienced. They don’t understand VIP or customer service! Don’t go there More

by pheland472 Verified Customer Verified Customer

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