Ed Rubenfeld | Page 11

Lexus of North Miami was outstanding. I used my tire and wheel protection after scraping a rim, and they took my car immediately with no questions or hassle. Fast, professional, and stres I used my tire and wheel protection after scraping a rim, and they took my car immediately with no questions or hassle. Fast, professional, and stress-free service. This dealership truly stands behind its customers. Five stars. More

by WIXONLISA Verified Customer Verified Customer

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Jhan Suarez provided a seamless experience. I couldn’t ask for anything else. Keila made sure that everything was on point. I couldn’t ask for anything else. Keila made sure that everything was on point. More

by boostedoval Verified Customer Verified Customer

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Previous service was bad had to pay for a fuel filter clean just to get it replaced and I told them that clean just to get it replaced and I told them that More

by RAHARRIS826 Verified Customer Verified Customer

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Terrible first experience here! I had a scheduled maintenance appointment at this location. I had never had my car serviced here before, and upon arrival, a young gentleman at the v I had a scheduled maintenance appointment at this location. I had never had my car serviced here before, and upon arrival, a young gentleman at the valet desk checked me in and advised me to go inside. I ended up waiting over three hours with my 1 year old son. After my second attempt to follow up with the valet to see why my car was taking so long, I found out that I had never been seen by a service advisor, so my car was never worked on. I have never been so upset in my life. I actually began to cry out of pure frustration. Can you imagine coming in for a routine maintenance appointment, sitting for 3 hours and 45 minutes, only to be told that you were waiting for absolutely nothing? More

by ecasseus8286 Verified Customer Verified Customer

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Awful experience. Everything that could go wrong did go wrong. We leased a lemon from this dealership. I don’t think any kind of inspection was done prior to giving me Everything that could go wrong did go wrong. We leased a lemon from this dealership. I don’t think any kind of inspection was done prior to giving me the car to drive home. I had to come back the very next day due to a coolant leak and I haven’t seen the car since. The especially bad part of our experience is the service center and the complete lack of communication. During the 40 days and counting that the car has been on their property we have received two calls about it. I of course called texted and left voicemails daily and was promised someone would get back to me and I simply did not happen More

by jaclynmontessalazar Verified Customer Verified Customer

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Took my car have them checke my right rear tire. They said everything was fine. Then I left and my tire went completely flat. They said everything was fine. Then I left and my tire went completely flat. More

by SCHWEGGY1 Verified Customer Verified Customer

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Always a pleasure to have our car serviced at Lexus of North Miami. They always have a loaner car ready for us. North Miami. They always have a loaner car ready for us. More

by mkderm Verified Customer Verified Customer

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The service was fast & excellent! People are very friendly. I would buy my new car from here again. People are very friendly. I would buy my new car from here again. More

by gyanjain Verified Customer Verified Customer

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Management was very receptive in working with me on the pricing to lease a new car. They gave me an amazing deal that I could not refuse to take. I particularly want to single out Harry Faitelson, my sale pricing to lease a new car. They gave me an amazing deal that I could not refuse to take. I particularly want to single out Harry Faitelson, my salesman, and Gus, for making this happen. More

by galinw Verified Customer Verified Customer

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Advisor was prepared, on time and efficient. Would highly recommend. Excellent customer service. That’s all! Would highly recommend. Excellent customer service. That’s all! More

by NIKKIBEACH2000 Verified Customer Verified Customer

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