Ed Hayes | Page 21

A swift easy ride Dealing with Eric Francke via the internet is what prompted me to drive the extra miles to Braintree to buy a 2019 Prius. Eric was quick to respond to Dealing with Eric Francke via the internet is what prompted me to drive the extra miles to Braintree to buy a 2019 Prius. Eric was quick to respond to my email and soft on the sale!! Once Eric helped with the price our experience took off when he introduced us to Ed Hayes. Ed became the icing on the cake. Endearingly called "The Professor" Ed came with us on a test drive and insisted we get on the highway so he could show the car off. He so wanted us to experience the incredible power of this car as well as its numerous safety features. But what was so impressive was Ed's thorough knowledge of the car including all the dashboard 's icons and the numerous computer displays. Ed is not only the expert on the Prius but has also has a special enthusiasm that seems to grow and infuses the sale with fun! More

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Easy as a Summer breeze! Our 2010 Rav-4 was getting on in years (actually we were and wanted something more comfortable). I was at Toyota of Braintree recently for routine mai Our 2010 Rav-4 was getting on in years (actually we were and wanted something more comfortable). I was at Toyota of Braintree recently for routine maintenance and checked out the new Rav and Highlander. Once I sat in the Highlander I was hooked. My wife has wanted one for ages too. Off we went on Monday to check the cars out. Pretty quickly we knew that the Highlander was what we would like. Ed Hayes took us up to the inside garage where we were able to see actual cars and make a choice. He brought it out and we took it on a 10 mile ride down the highway and back along the local roads. This pretty much convinced us that we had found our new car. Back at the dealership we discussed pricing and other logistics. As much as they wanted to sell the car right away they respected our decision to "Sleep" on it. After all, this car was going to cost more than our house did back in the 70's! Tuesday morning we decided that this was the car for certain and returned to close the deal. Ed was so good helping us to strike the best deal and explaining clearly how the pricing works. After agreeing on the price we wanted to add a remote starter and body side moldings to the car. They were able to get this done and deliver the car 2 days later. As much as I'm not a fan of extended warranties, we did opt to add the extra coverage for 10 years. The Rav-4 never had any breakdowns however the Highlander is loaded with electronics and computers and sensors and having worked 40 years in the tech field I know what can happen as the car ages. It broke down to about $25 a week-many people spend this at Dunkies! The car was ready as promised and Ed spent a lot of time with us to make sure we got as much info as possible to get safely on our way. The books for the car are like serial novel but Ed said to not be shy about calling or stopping by with any questions. The car is wicked awesome! The XLE model comes with so many standard features. We are looking forward to road trips to Virginia to see our great grandchildren as well as regional travel and trips to the store. The Rav-4 is going to our daughter for use by our grand daughters for school. It will probably be going strong another 10 years. If you are looking for a dealership you can trust be sure to check out Toyota of Braintree. Sales and service are top notch and they care about you and your needs. Stop by and see Ed Hayes. You won't be disappointed. For Service, Paula Cashman will treat you like family-which you are at Toyota of Braintree! More

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Great experience Ed and Toyota of Braintree were fabulous during the ordering and delivery of my new RAV4 Hybrid. Lots of questions because this is my first hybrid. Ed and Toyota of Braintree were fabulous during the ordering and delivery of my new RAV4 Hybrid. Lots of questions because this is my first hybrid. Love it! More

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Purchase Toyota RAV4 hybrid Very smooth and organized trade in and purchase. Ed was very knowledgeable and no pressure salesperson. Love the car - already drove 500 miles and am Very smooth and organized trade in and purchase. Ed was very knowledgeable and no pressure salesperson. Love the car - already drove 500 miles and am getting 41 mpg. More

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Camry purchase I just purchased a preowned camry. Edmund was excellent and went above and beyond to make my purchase smooth. Thanks again to the team at TOB for ever I just purchased a preowned camry. Edmund was excellent and went above and beyond to make my purchase smooth. Thanks again to the team at TOB for everything. More

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Above and Beyond Ed Hayes and Don Richmond were the employees I worked while purchasing my 2016 Scion. They were kind, efficient, and went above and beyond to help me Ed Hayes and Don Richmond were the employees I worked while purchasing my 2016 Scion. They were kind, efficient, and went above and beyond to help me! Love my car so far! More

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Stress free car shopping , Nice and smooth transaction delivery was a breeze. Thank you for getting me out of the Gas Guzzler and into a Gas sipper. , Nice and smooth transaction delivery was a breeze. Thank you for getting me out of the Gas Guzzler and into a Gas sipper. More

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Seamless experience Ed was wonderful. No pushiness or pressure. Just a really nice guy performing a valuable service. I would highly recommend dealing with him and his te Ed was wonderful. No pushiness or pressure. Just a really nice guy performing a valuable service. I would highly recommend dealing with him and his team! More

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Great experience Joe was extremely helpful from beginning to end. Straight up guy, genuinely seems to be out to help people get what they want. Joe helped me get a dea Joe was extremely helpful from beginning to end. Straight up guy, genuinely seems to be out to help people get what they want. Joe helped me get a deal that worked in my budget and didn’t push too hard. Good guy! More

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Knowledgeable, Efficient, Top Service My Sales Consultant, Ed Hayes, was very knowledgeable about all the details in the Rav4's that I was interested in. He listens to what your needs and My Sales Consultant, Ed Hayes, was very knowledgeable about all the details in the Rav4's that I was interested in. He listens to what your needs and wants are. He presents his cars with details about the engine, accessories, CARFAX, mileage, and the specifics of it. My experience with Ed was awesome. He is honest, caring and was a perfect match to help me with my purchase. I entered Toyota knowing what I hoped to buy. I worked with Ed and four hours later purchased exactly what I wanted. Arranged with Ed to pick up the next day. He took care of every detail from start to finish for my RAV4. Great guy, smart and caring !!! Ask for him when you go there !!! Thank you Ed and the Tufankjian family. 😊👍🏻 More

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