Ed Derleth
Ed Derleth at Eau Claire Nissan

Ed Derleth

Service Manager

Eau Claire Nissan

3214 Mall Dr
Eau Claire, WI 54701

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4.6
108 Reviews
4.6

108 Reviews

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108 Reviews of Ed Derleth

June 08, 2026

Dealership Rating
Employee Rating

Kelly Hartung has been there a long time. She is so knowledgeable and quick and friendly. The service work is top notch. And my vehicle service is done quickly. More

by ciaonoww
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelly Hartung

Jun 24, 2026

Eau Claire Nissan responded

Thank you for the wonderful feedback! We’re glad to hear you’ve had such positive experiences and that our team’s knowledge, friendliness, and efficiency stood out to you. We appreciate your continued trust in our service and look forward to helping you again in the future.

June 06, 2026

Dealership Rating
Employee Rating

Eau Claire Nissan does an excellent job every time. I love the option of waiting in the clean lobby or dropping off and using the free shuttle service. A+ job More

by csleep4s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nikki Ulberg, Kelly Hartung , Brian Johnson

Jun 24, 2026

Eau Claire Nissan responded

Thank you for the great review! We’re so glad to hear you consistently have excellent experiences with us and appreciate the convenience of our waiting area and shuttle service. We look forward to serving you again—A+ customers like you make it all worthwhile!

April 18, 2026

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Employee Rating

Excellent customer interaction and customer service, timely completion and excellent attention to details. Was very pleased with everything at the dealership. More

by GMILLER170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nikki Ulberg, Kelly Hartung

Jun 24, 2026

Eau Claire Nissan responded

Thank you for the wonderful review! We are so glad to hear that you had a great experience with our team and that you were satisfied with our customer service, attention to detail, and timely completion. We appreciate your business and hope to see you again soon at our dealership!

April 16, 2026

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Employee Rating

Great service and sales departments fast and efficient services doesn’t try to sell unnecessary repairs on your vehicle. More

by csleep4s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nikki Ulberg, Kelly Hartung

Jun 24, 2026

Eau Claire Nissan responded

Thank you for your kind words! Our team takes pride in providing fast and efficient services without pressuring our customers into unnecessary repairs. We appreciate your support and loyalty. See you soon!

April 13, 2026

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I got my scheduled service date confused. They were still able to get my car serviced the day I brought it in. More

by dawnmalina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nikki Ulberg, Kelly Hartung

Jun 24, 2026

Eau Claire Nissan responded

We're glad we were able to accommodate you, even with the mix-up! Our top-notch team is always here to help with any service needs. Thank you for choosing us!

April 10, 2026

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Employee Rating

This was a recall service. The appointment was easy to make and the service was completed quickly. More

by baiocco728
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nikki Ulberg, Kelly Hartung

Jun 24, 2026

Eau Claire Nissan responded

Thank you for choosing our business for your recall service! We strive to make the appointment process easy and provide efficient service. We appreciate your positive feedback!

April 08, 2026

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Employee Rating

The whole team did a great job. i was happy with all aspects of the sale. More

by tyronecharlesworth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 24, 2026

Eau Claire Nissan responded

Thank you so much for your positive feedback! We strive to provide excellent service and are thrilled to hear that you were satisfied with your entire experience with our team. We truly appreciate your business and hope to see you again soon.

March 28, 2026

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Employee Rating

Again these people are amazing and honest they never try to sell you on things you don't need ...Thank you More

by tazmor01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nikki Ulberg, Kelly Hartung

Jun 24, 2026

Eau Claire Nissan responded

Thank YOU for choosing us, we take pride in providing honest and reliable service to our customers. We appreciate your trust and look forward to helping you in the future.

March 19, 2026

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Employee Rating

The experience was really good. I am not good at words. That is all I want to say so here are more than 15 words. More

by direxiseru
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 12, 2026

Dealership Rating
Employee Rating

Bought a new vehicle, air box cover was not secured properly from last oil change which was also done at Nissan. Needed a car in mean time, was not provided a rental car More

by ashleyrose65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Nikki Ulberg, Kelly Hartung

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