Earl Mosby
Earl Mosby at Koons Ford of Annapolis

Earl Mosby | Page 8

Service Manager

Koons Ford of Annapolis

2540 Riva Road
Annapolis, MD 21401

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4.5
299 Reviews
4.5

299 Reviews

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299 Reviews of Earl Mosby

May 24, 2025

Dealership Rating
Employee Rating

We were told the vehicle was ready. We headed up, 35 miles to pick it up, to find out wrong part was ordered. 3 weeks to get the cat nack. More

by DAWN.GLEASON64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Treas , Michael Matson

May 17, 2025

Dealership Rating
Employee Rating

I’ve had 5 Lincoln’s serviced here since 2011. I wouldn’t go anywhere else. Earl, the service manager is wonderful to work with, and El Brown is an electronic genius! More

by JCORELITZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 15, 2025

Dealership Rating
Employee Rating

Amazing staff in the Toyota mobility department led by Mr Baker. Hannah super helpful and and maintenance man was super informative and awesome! Overall great experience and an amazing team. Could not be More

by jbt4242
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Baker

May 14, 2025

Dealership Rating
Employee Rating

I use this dealership for most of my maintenance needs. They offered and provided pick up and drop off service for my vehicle. More

by MJPRIV00
Recommend Dealer
Yes

Other Employees Tagged: Mike Treas , Michael Matson

May 14, 2025

Dealership Rating
Employee Rating

Great staff, attentive to customers request. I would recommend this dealership. Dealership very clean, service waiting room very comfortable. More

by havefaith861
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 10, 2025

Dealership Rating
Employee Rating

The sales person was very helpful in selecting and find exactly the car that I wanted. More

by hebdon67
Recommend Dealer
Yes

Other Employees Tagged: Mike Treas , Michael Matson

April 19, 2025

Dealership Rating
Employee Rating

all service experiences are always very plesant and faily priced. and on time and well informed More

by PETE36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Powell, Mike Treas , Ron Johnson, Michael Matson, BOBBY BAKER

April 15, 2025

Dealership Rating
Employee Rating

I had an absolutely fantastic experience at Koons when they recently serviced my Ford Bronco! From start to finish, Earl and Jordan went above and beyond to ensure my visit was seamless. Not only were the More

by KatherineMeyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 06, 2025

Dealership Rating
Employee Rating

We paid a large sum of money for services. It usually takes more than 2 hours for a simple oil change. Then we don’t get an itemized receipt to say what was done or not done. More

by Bphccrp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: John Powell, Andres Zavala, Mike Treas , John Gorman, Ron Johnson, Michael Matson, Dave Miller

April 06, 2025

Dealership Rating
Employee Rating

The service department goes above and beyond to meet my expectations. Even if they are short staffed, they try to accommodate me with my demanding schedule. Earl and Mike do a fantastic job answering my qu More

by Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Powell, Mike Treas , Michael Matson

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