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Dyson Ellis
Dyson Ellis at Five Star Subaru of Grapevine
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Dyson Ellis

Service Advisor

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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5.0
71 Reviews
5.0

71 Reviews

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71 Reviews of Dyson Ellis

September 28, 2024

Dealership Rating
Employee Rating

Always top notch service. Super clean dealership. Very busy service department, allow for a little extra time. More

by Tmccue63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 29, 2024

Five Star Subaru of Grapevine responded

Tmccue63, We appreciate the chance to help you care for your car at Five Star Subaru. Dyson and our techs can be reached at 817-438-1700. Don't hesitate to reach us with questions. Enjoy your drive! Take care, Jakob Ritter, Service Director

September 21, 2024

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Employee Rating

They did a great job. The nanagener came out and talked to us made me feel listen to. More

by michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Womack, Tyler Jordan

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Sep 22, 2024

Five Star Subaru of Grapevine responded

Michael, We appreciate you at Five Star Subaru! Thank you for choosing our service center for the care of your Subaru. Between visits, reach our advisors and techs at 817-438-1700. We want you safe and knowledgeable about your car. Take care, Jabok Ritter, Service Director

July 26, 2024

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Employee Rating

The service Dept is always fast and friendly, always taking my concerns very seriously, colin is the best advisor i’ve ever worked with More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 27, 2024

Five Star Subaru of Grapevine responded

Paul, We’re thrilled to hear such positive feedback about the Five Star Subaru service department and Colin and Dyson. It’s wonderful to know our team is taking great care of our customers. Be sure to reach us at 817-438-1700 any time you need vehicle advice. Thank you for your continued loyalty! Take care, Jakob Ritter, Service Director

June 19, 2024

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Employee Rating

The service department is thorough and clear with what will be done to your car and then when service is complete they cover what has been done. More

by Jackpowl57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 19, 2024

Five Star Subaru of Grapevine responded

Jack, We appreciate the chance to help with your auto care at Five Star Subaru. Reach Dyson or me at 817-438-1700 with additional questions. We are happy to share advice with our valued clients. Thank you, Jakob Ritter, Service Director

May 26, 2024

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Employee Rating

Subaru of Grapevine is really the best. Friendly service and kind people make the experience wonderful. More

by rodriguez.lynn.f
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lauren Cano, Jonathon Crawford, Matthew Branch, Damon English, Dustin English, Alejandro Lopez, Tyler Jordan, David Earnest, Jonathan Lanphouthacoul

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May 27, 2024

Five Star Subaru of Grapevine responded

Lynn, Thank you so much for recognizing the many Five Star Subaru staff! We are grateful to call you our customer and friend. When you need our advice, please call 817-438-1700. We look forward to sharing our knowledge. Best regards, Jakob Ritter, Service Director

April 10, 2024

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Employee Rating

Excellent service, car was inspected, oil charged, filter replaced, washed and cleaned. That's why I always return to them each time. More

by Besa.Bauta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Branch

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Apr 10, 2024

Five Star Subaru of Grapevine responded

Besa.Bauta, It's great to hear that you had such a positive experience at Five Star Subaru! We're glad that our comprehensive service keeps you coming back. Thank you for your loyalty, and we look forward to serving you again in the future! Let us know when to expect you at 817-438-1700. Take care, Jakob Ritter, Service Director

February 26, 2024

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Employee Rating

Currently driving my 3rd vehicle from Five Star Subaru, they have remained good listeners and provide great personalized customer service! I am a very satisfied customer. More

by simplychinedu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marcus Procter, Johnnie Taylor, Mike Ohanesian, Rex So, Deion Thomas

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Feb 27, 2024

Five Star Subaru of Grapevine responded

Simplychinedu, We appreciate your commitment to Five Star Subaru! Your complete satisfaction is always the focus. We look forward to scheduling future appointments at 817-438-1700. Safe travels! Take care, Jake Ritter, Service Director

January 30, 2024

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Employee Rating

Always a pleasant visit at Subaru Grapevine. Everyone is so helpful and friendly. If you need a Subaru (which I think you do) you should come here! More

by Shani O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lauren Cano

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Jan 30, 2024

Five Star Subaru of Grapevine responded

Thank you, Shani, for your loyalty to Five Star Subaru. Our service team appreciates working with you. Helping you keep your car running well is the priority. Call Lauren, Dyson, or me at 817-438-1700 whenever you have maintenance concerns. Take care, Jake Ritter, Service Director

August 28, 2023

Dealership Rating
Employee Rating

Fast, courteous and informative. I was kept updated as my car was serviced. I highly recommend this dealership. More

by stvgg84
Recommend Dealer
Yes

Other Employees Tagged: Johnnie Taylor , Dion

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Aug 29, 2023

Five Star Subaru of Grapevine responded

Hello stvgg84, It is our pleasure to help with your vehicle's care at Five Star Subaru. Thank you for endorsing our service team and please call on us any time at 817-438-1700. We look forward to addressing future needs. Safe travels, Jake Ritter, Service Director

August 25, 2023

Dealership Rating
Employee Rating

Excellent service. Answered my questions. Called to check on my experience. Have been using service dept for 4 years with my Outback and looking forward to taking my More

by MIKEPARKER6259
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Hooman, Mike Ohanesian, Jon Zablosky, Kenny Wilder , Jeff Davis, Frank Lara

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Aug 26, 2023

Five Star Subaru of Grapevine responded

Congratulations MIKEPARKER6259 on your new Crosstrek! The entire Five Star Subaru team is excited to help you enjoy your car. Call on us at 817-438-1700. We value the chance to serve you. Thank you for your loyalty! Best regards, Doug Laymon, Sales Manager

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