Dustin Springer

Guys over here were amazing and professional. They helped us out every step of the way and I was able to get into my dream Bronco. 5/5 would use them again for my car purchases. They helped us out every step of the way and I was able to get into my dream Bronco. 5/5 would use them again for my car purchases. More

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Horrible! Verbal discussions not honored at time to purchase. Within 3 hours of being told they would not honor their verbal statements, they told me both of t Verbal discussions not honored at time to purchase. Within 3 hours of being told they would not honor their verbal statements, they told me both of they vehicles I was interested in were sold. I had called in to see what the $3,700 in dealer add ons were. 3 hours later they said they still have the vehicle and let's make a deal. I said I was at another dealer purchasing right now and they took $2,500 off and wanted me to drive 40 minutes back to their dealership. I simply did not trust them after several cases of mis-representing or not even knowing what inventory they had etc. More

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Our experience was so calm and pleasant. We will continue to use Town East Ford, and Farle. What a great sales person! We learned we have so much in common. We will continue to use Town East Ford, and Farle. What a great sales person! We learned we have so much in common. More

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I contacted Town East Ford about a Ford Maverick Truck, VIN 3FTTW8H3XRRB19762, with a website advertised price as follows: MSRP $30,225; Dealer Discount -$4,716; Town East Price $25,509. After speaking wit VIN 3FTTW8H3XRRB19762, with a website advertised price as follows: MSRP $30,225; Dealer Discount -$4,716; Town East Price $25,509. After speaking with the sales representative, Diana M, I received a quote for $36,5225.08 which included $3695.00 of dealer added accessories. When I asked to speak with a manager regarding the internet advertised price it became very difficult to receive a call back. After several attempts I was finally able to speak with Dustin S who informed me Town East Ford dealer online advertising doesn't include dealer added options in the pricing, nor could he even honor the initially advertised Dealer Discount -$4,716. I live approximately 300 miles away and was ready to purchase the vehicle at the advertised price. I found my interaction with the Town East Ford representatives deceptive, especially since they have now increased the online price to 28,902 and still do not show the dealer add-ons. More

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