Drew Ricci | Page 88

The regular service and service reps went off well as usual. All very professional. The service tech, however, recommended a $760 repair that, when checked by my local service guy, was unnecessary at t usual. All very professional. The service tech, however, recommended a $760 repair that, when checked by my local service guy, was unnecessary at this time. More

by PDGREEN Verified Customer Verified Customer

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Always attentive, honest and straightforward.I’ve never Always attentive, honest and straightforward. I’ve never gotten a better price anywhere else , or had such smooth acquisition of a vehicle. Afterward Always attentive, honest and straightforward. I’ve never gotten a better price anywhere else , or had such smooth acquisition of a vehicle. Afterwards, the service department is outstanding More

by psconn Verified Customer Verified Customer

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The actual service for the vehicle was great. However I wish the website accurately reflected the shuttle availability. Why let me indicate I will use the shuttle service when I book my appointment if ther wish the website accurately reflected the shuttle availability. Why let me indicate I will use the shuttle service when I book my appointment if there is no shuttle is available on that day (weekend)? I’ve also previously noted that the shuttle availability is incorrect on the site for weekdays, since it states that the shuttle is available until 11am and then again at 3:30pm. In reality the shuttle is available until 1:30pm. (And maybe not again later?) More

by HADARSAFAR Verified Customer Verified Customer

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Wellesley Volkswagen has serviced my GTIs and Tiguans for many years. All service carried out by their knowledgeable staff has been well done. Matt Pitts in the Service Department was tremendously helpful r many years. All service carried out by their knowledgeable staff has been well done. Matt Pitts in the Service Department was tremendously helpful recently in tracking down a replacement tire that was no longer available from the manufacturer. More

by EDLEVINE13 Verified Customer Verified Customer

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First of all, really 25 words?My service experience was First of all, really 25 words? My service experience was as always, friendly, professional, timely, and through. Andreas has become a close friend o First of all, really 25 words? My service experience was as always, friendly, professional, timely, and through. Andreas has become a close friend of our family’s and we would never see anyone else. More

by LINCTRAV Verified Customer Verified Customer

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Drew was super helpful when I was having issues with my car last week. He was able to get my car serviced and had a rental ready for me in less than 24 hours! He is always a pleasure to work with and is ex car last week. He was able to get my car serviced and had a rental ready for me in less than 24 hours! He is always a pleasure to work with and is extremely proactive in getting issues fixed fast. I always recommend Wellesley volkswagon to friends and family. More

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Drew was outstanding. He definitely went above and beyond to make me feel well taken care of and also was excellent with communication. Thank you. to make me feel well taken care of and also was excellent with communication. Thank you. More

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Scheduler's efforts Drew did a great job getting the work started even before my appointment time and then explaining the entire post work report so I knew just what was Drew did a great job getting the work started even before my appointment time and then explaining the entire post work report so I knew just what was done and where my car was in the maintaince scheme of things. So pleased More

by KATHYMNAU Verified Customer Verified Customer

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Great Service This dealership has great service. Their great service is why I bought my car from them. Everyone is very friendly and helpful. Drew was great abou This dealership has great service. Their great service is why I bought my car from them. Everyone is very friendly and helpful. Drew was great about keeping me informed about the progress on the service for my car. He was clear about what needed to be repaired and why and always told me what the repairs would cost. The dealership provided a loaner car which I really appreciated. More

by OYLER0 Verified Customer Verified Customer

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20,000 mile service All of the folks at Wellesley VW are service oriented and only want the best for each of their customers. They are almost always able to schedule me a All of the folks at Wellesley VW are service oriented and only want the best for each of their customers. They are almost always able to schedule me at a convenient time, and the results are always A+. I have full faith and confidence in their workmanship and their word. More

by JNEWMAN5 Verified Customer Verified Customer

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