Drea McGiffin
Drea McGiffin at Lithia Hyundai of Reno
Refer Me

Drea McGiffin

Dealership Accountant I

Lithia Hyundai of Reno

2620 Kietzke Lane
Reno, NV 89502

Contact Me
4.3
36 Reviews

Dealership Experience

4 yrs, 5 mos

Industry Experience

4 yrs, 5 mos

4.3

36 Reviews

Write a Review

36 Reviews of Drea McGiffin

April 18, 2025

Dealership Rating
Employee Rating

I would like to say that I’ve been with Hyundai for more than 13 years. I’ve bought four cars from them. This has been the best place to buy cars that I’ve ever experienced and for the customer service Lanc More

by CRANMORE_JUDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 21, 2025

Lithia Hyundai of Reno responded

Thank you for your loyalty and kind words about Lance Smith! We're delighted to hear that Lithia Hyundai of Reno has been a great place for your car purchases over the years. We look forward to serving you again in the future!

November 05, 2024

Dealership Rating
Employee Rating

Lithia always provide good customer service. 90% of the time they are knowledgeable and fair More

by AUBREYGURZI79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 06, 2024

Lithia Hyundai of Reno responded

Thank you for choosing Lithia Hyundai of Reno! Stop by and see us again soon!

September 20, 2024

Dealership Rating
Employee Rating

long term relationship with dealer. Always effective and thorough with leasing their vehicles. \Will continue with them in future dealing More

by DLEMON8R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 23, 2024

Lithia Hyundai of Reno responded

Thank you for your continued trust in Lithia Hyundai of Reno! We're glad to hear that our team has consistently provided effective and thorough service. Looking forward to assisting with your future leasing needs!

September 20, 2024

Dealership Rating
Employee Rating

Good quality dealer with professional people. High tech modern vehicles with updated design features. Perfect More

by RCARPENTER618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Costello

Sep 23, 2024

Lithia Hyundai of Reno responded

Thank you for the great feedback! We're glad to hear that our team at Lithia Hyundai of Reno and our modern vehicles met your expectations. Enjoy driving your new car!

September 16, 2024

Dealership Rating
Employee Rating

It's almost impossible to book an appointment online and parking is terrible when you arrive for service. More

by MELCHAEL15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 17, 2024

Lithia Hyundai of Reno responded

Hello, We appreciate your feedback and apologize for the inconvenience. We'll work on improving our online booking system and parking situation at Lithia Hyundai of Reno. Thank you for bringing this to our attention.

June 06, 2024

Dealership Rating
Employee Rating

Lance and the rest of the team are always very helpful and keep my service on track. Great team More

by 279JBUNCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 06, 2024

Lithia Hyundai of Reno responded

Thank you for the review! We appreciate your support. We will be sure to pass along your kudos to Lance and the Lithia Hyundai of Reno team. Until next time, safe travels!

May 30, 2024

Dealership Rating
Employee Rating

I have had a overall great experience. Lance Smith provide a great service and he is awesome service rep. And he is why I give you 5 stars. But there is a sales rep there named Matt. Very More

by Will Vass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith, Dan Dunham, Gaby Temprano , Matt Franceschini, Attilio Ravo

Jun 03, 2024

Lithia Hyundai of Reno responded

Will, thank you for sharing your experience. We're glad to hear Lance provided great service at Lithia Hyundai of Reno, but we're sorry to learn about your initial sales interaction. Your feedback is important and will be addressed internally. Scott Robert - Customer Relations Manager - 775-682-3352 - srobert@lithia.com

April 18, 2024

Dealership Rating
Employee Rating

They overcharge for services. Even if you're still covered under the warranty they find a way to manipulate More

by Kiaayobain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 18, 2024

Lithia Hyundai of Reno responded

Kiaayobain, I'm sorry you feel as though The Service Team didn't go to bat for you with your warranty company. The dealership is not the final arbiter of what is covered and what is not covered, all we do is diagnose the problem and relay the facts to the warranty company, the decision is entirely theirs. That said, it's always our hope the issue you're experiencing is a covered repair. We don't want you to have to come out of pocket to fix your car, especially if it's still under warranty. I don't know if your advisor offered to submit the claim to Hyundai for "Good Will" coverage, but if you would like to discuss it I can be reached at 775-682-3352 or SRobert@Lithia.com. Respectfully yours, SCOTT ROBERT |CUSTOMER RELATIONS MANAGER |LITHIA HYUNDAI OF RENO Phone: [775] 682-3352 | Fax: [775] 823-5514 | Email: SRobert@Lithia.com  Address: 2620 Kietzke Lane Reno Nevada 89502

November 08, 2023

Dealership Rating
Employee Rating

Super friendly and everyone in there was very helpful and they reevaluated my car and told me I was going to hit the road More

by KARSON43MELVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Mazzone, Donald Ostrom, Jeremy Olsen, Chantel Hughes, Bryan Mazariegos , Ryan "RJ" Bush, Hannah Choquette, Maegan Minetto, Bryan Ogg

Nov 09, 2023

Lithia Hyundai of Reno responded

Hi Karson! We're glad to know you found our team at Lithia Hyundai of Reno helpful and friendly. It's great that we could assist with your automotive needs before hitting the road. Safe travels!

September 11, 2023

Dealership Rating
Employee Rating

Dylan has a great dealership, and good employees, Lance is one of the best employees. Keep it up. More

by tpetersen056
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 12, 2023

Lithia Hyundai of Reno responded

Thanks for the kind words! The team works hard to make every visit a top-notch experience. See you next time at Lithia Hyundai of Reno!

Sep 14, 2023

tpetersen056 responded

Thanks

1
...

Dealership Inventory (246 Vehicles)

new 2025 Hyundai Santa Fe car, priced at $51,765
2025 Hyundai Santa Fe
new
Serenity White exterior
Automatic
All-wheel Drive
new 2025 Hyundai Elantra car, priced at $31,625
2025 Hyundai Elantra
new
Serenity White exterior
Automatic
Front-wheel Drive
used 2023 Hyundai Elantra car, priced at $20,707
2023 Hyundai Elantra
used
Intense Blue exterior
Automatic
Front-wheel Drive
new 2025 Hyundai TUCSON Hybrid car, priced at $43,180
2025 Hyundai TUCSON Hybrid
new
Titan Gray exterior
Automatic
All-wheel Drive
new 2025 Hyundai Tucson car, priced at $36,925
2025 Hyundai Tucson
new
Serenity White Pearl exterior
Automatic
All-wheel Drive
used 2019 Dodge Durango car, priced at $25,295
2019 Dodge Durango
used
Destroyer Gray Clearcoat exterior
Automatic
All-wheel Drive