Douglas Velasco
Douglas Velasco at Toyota of Lancaster
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Douglas Velasco

Service Advisor

Toyota of Lancaster

43301 12th St West
Lancaster, CA 93534

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4.8
363 Reviews
4.8

363 Reviews

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363 Reviews of Douglas Velasco

November 18, 2024

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Very helpful and accommodating staff, they are super dedicated to there job im satisfied , and my car has a big difference More

by Lady Lucille
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Recommend Dealer
Yes
Nov 18, 2024

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

November 12, 2024

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I have purchased three cars from them. Friendly and prompt service. I will continue to use them More

by GLORIAGLO
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Recommend Dealer
Yes
Nov 12, 2024

Toyota of Lancaster responded

We truly appreciate your continuous support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do.

November 11, 2024

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All around good service by Nancy is very good at what she does. I'm very happy with the service. More

by jibarra759
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Recommend Dealer
Yes
Nov 11, 2024

Toyota of Lancaster responded

Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless and stress-free experience with us. Your kind words serve as a great testament to the hard work and dedication we invest in each customer.

November 11, 2024

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Excellent service and they are helpful. The service are always satisfying. They should serve Donut and not only coffee while we're waiting. Only if they can. Thanks for the coffee. More

by kalaku
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Recommend Dealer
Yes
Nov 11, 2024

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path. We will be sure to bring up your suggestions to upper management.

November 08, 2024

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Always quick and friendly service. Work completed in a timely manner. Inviting and clean waiting area accommodations. More

by courtney_brooks9
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Recommend Dealer
Yes
Nov 08, 2024

Toyota of Lancaster responded

Thank you for choosing us and for the incredible 5-star rating. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do.

November 08, 2024

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Good job great job good job great job great job good job great job good job More

by JOKERJJOHNSON1421
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Recommend Dealer
Yes

Other Employees Tagged: Kiara Santos

Nov 08, 2024

Toyota of Lancaster responded

We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.

November 08, 2024

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Toyota of Lancaster has always been good to me and my family. We all have a lot of Toyota’s. Would not go anywhere else More

by yescha6969
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Recommend Dealer
Yes
Nov 08, 2024

Toyota of Lancaster responded

We are beyond thankful for your 5-star review. Thank you for sharing your rating with us and the community.

November 06, 2024

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It’s the most amazing service I have ever had at any Car Service! Everyone from receptionist to dealers to service professionals were all amazing and I am very grateful for top-notch customer service. They More

by celine10
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Recommend Dealer
Yes
Nov 07, 2024

Toyota of Lancaster responded

We truly appreciate your support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do. We’ll continue striving to provide exceptional products/services and outstanding customer care to make every interaction with us remarkable.

November 05, 2024

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Toyota of Lancaster has been the dealership where should I alway buy my vehicle s grate personal good deals and everybody is professional More

by alexmiranda
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Recommend Dealer
Yes
Nov 05, 2024

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.

November 05, 2024

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I went to 2 other places and they could not find what was wrong. They order the part and it was fix in 2 days, perfect job thank you , my wife is also happy!!!! More

by Joe
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Recommend Dealer
Yes
Nov 05, 2024

Toyota of Lancaster responded

Thank you for choosing us and for the incredible 5-star rating. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do.

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