Doug Burks
Doug Burks at Five Star Subaru of Grapevine
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Doug Burks

Parts Manager

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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4 Reviews
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4 Reviews

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4 Reviews of Doug Burks

January 13, 2025

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Employee Rating

The best service experience ever! !! They truly give you a 5 Star service. Other dealers only talk about it, Five Star Subaru delivers it. They were chosen as the Retailer of The Year More

by Thoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jakob Ritter, Matthew Branch

Jan 14, 2025

Five Star Subaru of Grapevine responded

Thank you, Thoo, for taking the time to rate your service experience at Five Star Subaru. We appreciate your recognition and encourage you to call our advisors and techs with questions at 817-438-1700. We are here to share our knowledge and expertise whenever you need it. Take care, Jakob Ritter, Service Director

June 04, 2024

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Employee Rating

Jose found the issue and followed thru. He investigated why my 2 year , 24k maintenance guarantee was missing on my 2 month old Outback. Jose investigated and cleared up the issue immediat More

by bunny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2024

Five Star Subaru of Grapevine responded

Bunny, We are focused on efficient service and complete customer satisfaction at Five Star Subaru. Whenever you need our help with your Outback, please call 817-438-1700. Ensuring you are knowledgeable and enjoying your car is the goal. Thank you, Jakob Ritter, Service Director

March 19, 2024

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Employee Rating

David, Steve, and Tony and rest of the Subaru Grapevine team were fantastic. David did an excellent job of keeping me current on the status of my car’s order as well as doing a great job on the purchase p More

by CAMOGHOST-2010
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 20, 2024

Five Star Subaru of Grapevine responded

CAMOGHOST-2010, We take pride in providing a seamless and enjoyable car-buying experience at Five Star Subaru, and it's gratifying to know that we've met your expectations. Thank you for trusting in our processes and please reach out to David and our team at 817-438-1700. We hope to make this your best car ownership experience. Best regards, Doug Laymon, Sales Manager

December 28, 2023

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Employee Rating

Really enjoyed the overall experience of purchasing my new Subaru from Five Star Subaru. I was able to select the car I wanted, secure financing, and pickup that vehicle the next day all online. Just a qu More

by RONNIE.STANFORD89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 29, 2023

Five Star Subaru of Grapevine responded

Congratulations, Ronnie, on your new Subaru! We deeply value the trust you place in Five Star Subaru and are dedicated to guaranteeing your satisfaction. If you have any questions or require further assistance, feel free to contact us anytime at 817-438-1700. Thank you, Doug Laymon, Sales Manager

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