Donny Penn

It was respectful and quick service. They were very professional and didn’t try to push for unnecessary repairs that would have pushed my budget. They were very professional and didn’t try to push for unnecessary repairs that would have pushed my budget. More

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Customer service is wonderful . . the dealership is vey clean .. love that they have refreshments for the people waiting . the dealership is vey clean .. love that they have refreshments for the people waiting More

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Joe and his team always do a superior job! I always look forward to working with them1 I always look forward to working with them1 More

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awesome work as always when i go here always thank as alway and great rep alway and great rep More

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Came in to get a part for my tires and ironically my right front wheel went flat. Didn’t have to make any appointments. Gave me a quick diagnostic. Very quick and efficient! Had a pleasant experience wi right front wheel went flat. Didn’t have to make any appointments. Gave me a quick diagnostic. Very quick and efficient! Had a pleasant experience with them. A little bit pricey but you get the best service! More

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Excellent service and job delivered on time. Waiting room is confortable. I will continue taking my minivan here. Waiting room is confortable. I will continue taking my minivan here. More

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I am very grateful to Alexis for his kindness and his efficiency in servicing my Honda H-RV. I always feel confident that I am receiving the very best care -special service to my Honda- and personal a efficiency in servicing my Honda H-RV. I always feel confident that I am receiving the very best care -special service to my Honda- and personal attention. God bless Alexis and the team who serviced my car. I love my Honda! More

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It was a nightmare coming to Gunn honda. This was my 3rd time coming hoping it will be a better service. My first time last Feb 2023 ( if i’m not mistaken). For routine maintenance and als This was my 3rd time coming hoping it will be a better service. My first time last Feb 2023 ( if i’m not mistaken). For routine maintenance and also bought 4 new tires, i was driving back home but on my way the warning sign lighted up saying i need routine maintenance “again”, i drove back miles away to have it reset, i was upset. The 2nd time was in Oct. 2023, i need a new battery, and a (break fluid changed too) aside from the price was high compared to other tire dealer, i was told that there were no stocks and Honda only gives 2 yrs warranty, I mentioned to the service agent that i found a cheaper price with 3 yrs warranty, he told me to wait and will call me back. I did not received a call but only a voicemail saying i have a new battery replaced but to my surprise the price was never justified why there were no discounts considering i have found a dealer that can give me almost 40% off Honda’s priced and that he just installed the battery without letting me know the final price and that he found a stock, the only consolation was it was changed to 3 yrs warranty. Tge 3rd time i went was yesterday 11/30/23 ( hoping service will be better this time). I had my routine car maintenance and was offered additional services throttle body service and alignment. I was on my way home may miles away from Honda in IH-10 and suddenly my card slowed down, i tried to pressed the pedal to accelerate but i was shocked to see multiple scaring warning signs, that i’m not sure if i even safe to drive, i stopped on the side of the road and tried calling my service agent Adam 3 times but he did not pick up, i called trunk line and was 2 times it say ending call, operator connected me to service, i got an ending call notice again, it was so frustrating until i got somebody by the name Tony to answer and gave me a choice to drive back to Honda or come back the next day! ( come back next day with all the scary warning signs flushing?). I called in at work for that night (no work, no pay policy because i’m a contract employee without benefits). Donny assisted me and explained that the throttle body service performed was not placed or threaded back tightly enough that it got dislodged when i accelerated. This incident not only caused me to lose 12 hours paid check at my work but worst is the stress and trauma because of uncertainty on my safety. Yes, i was refunded of the $124.00 for the throttle body service rendered but it’s not worth all the anxiety and the thought that whenever i drive it might happen again. More

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Gunn Honda service team is top rated in my book in all areas of services and parts needs, highly recommend . areas of services and parts needs, highly recommend . More

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Super duper good people cars location coffee waiting room effieciancy friendliness courtesy but no military discounts boo effieciancy friendliness courtesy but no military discounts boo More

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