Donna Mogavero | Page 6

My appointment was at eight, but my service advisor was a little late to work so thankfully another service advisor got me started, but then I never received the normal text messages from the service advisor little late to work so thankfully another service advisor got me started, but then I never received the normal text messages from the service advisor like you normally get updates and some advisement on when your car will be ready. I had to reach out to her. More

by Pozenel.mindy Verified Customer Verified Customer

Report | Print

Donna provided excellent customer service. They kept me informed about the vehicle and provided an inspection. Overall, the dealership provided a good customer experience there. They kept me informed about the vehicle and provided an inspection. Overall, the dealership provided a good customer experience there. More

by TAL Verified Customer Verified Customer

Report | Print

Staff very friendly and competent. Donna has been my advisor for a long time she is always accommodating and answers all my questions. Donna has been my advisor for a long time she is always accommodating and answers all my questions. More

by JANELAINE7245 Verified Customer Verified Customer

Report | Print

Kevin was very helpful and thorough in getting my car set up for servicing. Throughout the process, I was updated as to any needs my vehicle had. up for servicing. Throughout the process, I was updated as to any needs my vehicle had. More

by pdgabriel Verified Customer Verified Customer

Report | Print

I was impressed on how well they take care of you, and I liked the video. liked the video. More

by Steveshartle Verified Customer Verified Customer

Report | Print

The team at Germain Lexus of Easton provided us with exceptional customer service from the moment we checked-in until we checked-out. Their process was smooth and seamless which made for a great experie exceptional customer service from the moment we checked-in until we checked-out. Their process was smooth and seamless which made for a great experience. They were professional, knowledgeable & pleasant. We were very happy with the service we received. More

by virginia_edwards Verified Customer Verified Customer

Report | Print

I liked that the service advisor came to me with the service paperwork versus me walking into the advisor’s office space. service paperwork versus me walking into the advisor’s office space. More

by J104THOMAS Verified Customer Verified Customer

Report | Print

I am a new owner and my first experience with the service department. I was very satisfied. department. I was very satisfied. More

by CORIELLSM Verified Customer Verified Customer

Report | Print

It’s always an excellent experience when I take my car to get it serviced at Germain. Great staff and experience. get it serviced at Germain. Great staff and experience. More

by Amy Verified Customer Verified Customer

Report | Print

They are very efficient, knowledgeable and quick. Service manager was very nice and articulate on what maintenance I had scheduled Service manager was very nice and articulate on what maintenance I had scheduled More

by JDWOODARD7 Verified Customer Verified Customer

Report | Print