Donna Feliciano | Page 40

Complete and convient Quick last minute oil and filter change, worked me into schedule on a very busy day and was completed before I was able to finish my lunch. Friendly a Quick last minute oil and filter change, worked me into schedule on a very busy day and was completed before I was able to finish my lunch. Friendly and professional! More

by AGOLDENRULE Verified Customer Verified Customer

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fast , efficient Donna answered all my questions when I arrived. Glad to see her back. J. P was great and got my car in and out in great time Donna answered all my questions when I arrived. Glad to see her back. J. P was great and got my car in and out in great time More

by KEITHHECKARD Verified Customer Verified Customer

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Replace tire Excellent, goof service. Done in a timely fashion. Good price, friendly service. I bought my car there and I have always been quite satisfied.Donna Excellent, goof service. Done in a timely fashion. Good price, friendly service. I bought my car there and I have always been quite satisfied.Donna is quite knowledgeable. More

by AROUTZAHN1313 Verified Customer Verified Customer

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friendly people but poor communication between departments People are terrific and friendly individually but the different departments do not communicate well to know what the other department is doing or sayi People are terrific and friendly individually but the different departments do not communicate well to know what the other department is doing or saying. Special individual recommendation goes to Donna in service; she has been fantastic to deal with. Actually scheduling service and the knowledge of that person has been really poor. Being guaranteed to always have a genesis loaner available during the sales cycle to being told when I tried to schedule my last service that never once was there a genesis available for loaner (which by the way the last time I had service I was given a genesis loaner) was nonsense. Was told during sales cycle how easy scheduling service was via the online portal to only find out you can not get a loaner when you schedule online was frustrating and inefficient. Being told I could pay in store if I wanted but finding out later you can not make any genesis payments in store was frustrating. Also was given a lovely group of restaurants they have partnered with during the sales cycle to trying to use one of the coupons and being told by the manager they had never heard of that so they wouldn't accept it. Ultimately they promised a lot of details and fell really short in that area. Again, very nice and welcoming people but don't think they have the "luxury" experience they are advertising ready to be rolled out yet. More

by BRIANBOOTH5534 Verified Customer Verified Customer

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Service to vehicle Donna did a great job letting me know what work needed to be done with pricing. No hassle friendly service. Job was done in timely manner Donna did a great job letting me know what work needed to be done with pricing. No hassle friendly service. Job was done in timely manner More

by CRISPEMAC Verified Customer Verified Customer

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Elantra Service Took my Elantra in for an inspection, oil change, and few other service items due to the inspection. They also gave me a loaner due to them waiting o Took my Elantra in for an inspection, oil change, and few other service items due to the inspection. They also gave me a loaner due to them waiting on parts to finalize the service. As usual, the customer service, pricing, and workmanship were great. More

by HP Verified Customer Verified Customer

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Worth the ride We drive 35 miles to deal with Colonial. Customer service is top priority and they do it right. ALWAYS friendly, helpful and make us feel welcome. We drive 35 miles to deal with Colonial. Customer service is top priority and they do it right. ALWAYS friendly, helpful and make us feel welcome. More

by LTMVE99 Verified Customer Verified Customer

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This time was ok. When i got my car inspected at the a few months ago i had a bad experience. This time i had to bring my car back jaut to get new stickers because my w When i got my car inspected at the a few months ago i had a bad experience. This time i had to bring my car back jaut to get new stickers because my windshield had be vandalize and was broke. Donna inform me about car recalls, she got me in and out and was very nice. I will return and will like her to be my service person. More

by LATOYANBUTCHER Verified Customer Verified Customer

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Very Welcoming I was very impressed how welcoming the staff were. They worked hard to make a deal that was within reason financially. Donna in service was very infor I was very impressed how welcoming the staff were. They worked hard to make a deal that was within reason financially. Donna in service was very informative and helpful. More

by DANIELLES1 Verified Customer Verified Customer

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Great Service Like always the service staff (Jim and Donna) takes good care of my cars and keep inform with the status of the service service on my cars. Like always the service staff (Jim and Donna) takes good care of my cars and keep inform with the status of the service service on my cars. More

by HXSANTIAGO1@gmail.com Verified Customer Verified Customer

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