Donna Feliciano | Page 38

factory recall, setting tire pressure Donna is always courteous and even suggested a fix for a fender that had been damaged. I appreciate her help. Will continue to come to Colonial Hyun Donna is always courteous and even suggested a fix for a fender that had been damaged. I appreciate her help. Will continue to come to Colonial Hyundai where we have already purchased close to a dozen cars. More

by MARYKEIFER Verified Customer Verified Customer

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Two compaints Never have a vehicle to barrow when I come in for service. I live in Kennett Square so it’s inconvenient to not be able to barrow a car for one day. Never have a vehicle to barrow when I come in for service. I live in Kennett Square so it’s inconvenient to not be able to barrow a car for one day. I was told to schedule at least two weeks in advance and maybe could get one but not guaranteed once I come in. Also I mentioned my tire pressure light was on and I don’t think it was looked at because it was still on when I picked up my car! Who ever serviced my car should have seen the light was on. More

by BIGMAMALUCH615 Verified Customer Verified Customer

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Oil change and tire rotation 2013 Sonata routine oil change and tire rotation. Service was performed professionally and on time. Donna Feliciano was courteous and professional as 2013 Sonata routine oil change and tire rotation. Service was performed professionally and on time. Donna Feliciano was courteous and professional as always. Colonial provided me with ride to work while they worked on the vehicle. Thanks to all involved More

by BUCKEYEMSF Verified Customer Verified Customer

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My review I like coming here because they give me all the information about what maintenance services my car needs. They take the time to answer my questions. I like coming here because they give me all the information about what maintenance services my car needs. They take the time to answer my questions. More

by AMANDALEYSHON Verified Customer Verified Customer

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Waiting time First of all let me say....I live 40 minutes away from Colonial Hyundai in another county. I brought car in for inspection. Waited 40 minutes BEFORE First of all let me say....I live 40 minutes away from Colonial Hyundai in another county. I brought car in for inspection. Waited 40 minutes BEFORE car even brought in. Second time this has happened. Last time went in for oil change and waited 45 minutes BEFORE car brought in. In both instances paperwork was still on the desk of service agent, J.P. Jones. This guy does not belong in the customer service arena. I've been going to Colonial Hyundai since 2007 (purchased/traded-in 4 vehicles from this dealer) and have never had this issue. I always dealt with Jim or Donna and received fantastic service. The manager of the department has also changed and that change, in my opinion, was not a good one. I deserve to get superior service from this dealer considering my buying history. They have profited a great deal from me. I will most likely be going to a local service statiion for my future maintenance needs. More

by SWELADI Verified Customer Verified Customer

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Donna is why I go to Colonial! Donna always takes care of me. I buy my cars from you because of her and the warranty. Thanks for always fitting me in, making me a priority, and remi Donna always takes care of me. I buy my cars from you because of her and the warranty. Thanks for always fitting me in, making me a priority, and reminding me when I forget to do something... cough cough... inspection. More

by DISNEYESK Verified Customer Verified Customer

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Reliable Service Department Colonial Hyundai's service department is staffed by good communicaters and skilled technicians. I trust their competence and can always rely on them Colonial Hyundai's service department is staffed by good communicaters and skilled technicians. I trust their competence and can always rely on them to do their best to solve any car maintenance problem. More

by LARRYMACKENZIE29 Verified Customer Verified Customer

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4 hours to NOT complete a state inspection I think the title speaks for itself. After 4 hours at the dealership. The state inspection was not completed. They lied two hours into it that the emi I think the title speaks for itself. After 4 hours at the dealership. The state inspection was not completed. They lied two hours into it that the emission inspection was done and then another 2 hours later we come to find out the emission inspection as well as the state inspection was not done. Not to mention at the 4 hour mark when we were completely at our wits end. The technician who had the car was on a joy ride and after 7 attempts by the Hyundai rep Donna Feliciano to contact him all calls were going to voicemail. Avoid this dealership service. You will save yourself 4 hours of your life. and thank you to no one for not getting any of the actual inspection done. I went to another service center a day later and was done with the inspection an hour later and went on with my life. Avoid avoid avoid colonial Hyundai. More

by hprecious17 Verified Customer Verified Customer

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Great service ,and Donna Felicciano had did a great job Not associated with dealership;had my cars service for more than six years best serviceandgreat people to deal with best service and short wait time Not associated with dealership;had my cars service for more than six years best serviceandgreat people to deal with best service and short wait time More

by BUICKMAN43 Verified Customer Verified Customer

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always excellent my visit was to problem solve a problem with snow accumulating on my windshield.. The techs tested it thoroughly and I now feel that I can dreive saf my visit was to problem solve a problem with snow accumulating on my windshield.. The techs tested it thoroughly and I now feel that I can dreive safely in snow More

by JSHEA6 Verified Customer Verified Customer

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