Donna Feliciano | Page 34

Great customer service Every time I have been to Colonial Hyundai I have a great experience. The customer service is excellent and they always do a great job of taking car o Every time I have been to Colonial Hyundai I have a great experience. The customer service is excellent and they always do a great job of taking car of my car. They also have friendly Sales Associates as well. More

by Sunshine562 Verified Customer Verified Customer

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Easy In Easy Out Donna was very Helpful She checked if I had a service plan or not, she was friendly and got my car in to the service quickly and out fast. Donna was very Helpful She checked if I had a service plan or not, she was friendly and got my car in to the service quickly and out fast. More

by jlmahon248 Verified Customer Verified Customer

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Good Experience Scheduling on-line is easy Details of service provided on-line along with price of service Quality of work is good IM based confirmation of appoint Scheduling on-line is easy Details of service provided on-line along with price of service Quality of work is good IM based confirmation of appointment is good...should consider for status updates if personal calls are difficult Parking for drop-off is always an issue as space is limited More

by MICHAEL.BEARD Verified Customer Verified Customer

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Perfect Jim is exceptional as I hope he recieves recognition for his efforts and hard work and is exceptional in his communication skills, professionalism, fr Jim is exceptional as I hope he recieves recognition for his efforts and hard work and is exceptional in his communication skills, professionalism, friendliness and knowledgeable service recommendations. Regina More

by RPAIN07 Verified Customer Verified Customer

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Glad to have Donna Back!!!! Donna is a great asset to the service center. I was so happy to see her she is honest,, attentive and no frills Thank you Donna is a great asset to the service center. I was so happy to see her she is honest,, attentive and no frills Thank you More

by BETTYW302 Verified Customer Verified Customer

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Was glad I came in for an inspection I came in for a simple inspection and emissions as I was talking to Donna Feliciano she had asked me about a oil change .I wasn't sure if I was due I came in for a simple inspection and emissions as I was talking to Donna Feliciano she had asked me about a oil change .I wasn't sure if I was due or not and really wasn't sure if I wanted to wait around for it to get done. Donna is wonderful, she talked to her guys and I was in and out in no time,my work was done and my oil was changed. I hope to work with Donna again when I come back. More

by DTOMLIN1988 Verified Customer Verified Customer

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First experience with Service Dept. Called on Friday to schedule service. Donna quickly scheduled me for the afternoon. I called back to re-schedule due to a conflict and Donna was able Called on Friday to schedule service. Donna quickly scheduled me for the afternoon. I called back to re-schedule due to a conflict and Donna was able to squeeze me into the already-full Saturday schedule. I really appreciated the flexibility. When arriving for drop-off on Saturday morning, I was not clear where to go, since it was my first visit. I was greeted by the cashier who informed me that a service staff member would be with me shortly. Jim was very helpful in getting me started. A smooth and easy handoff. Pickup was equally smooth. Jim also helped me with some technical questions (setting the service reminder and pausing wipers to allow them to be 'flipped away' during snow/ice.) I look forward to working with Jim again. My only very minor complaint is that a tech apparently used the panic alarm to find my car in the lot. That generated a Blue Link email that scared me for a second, but Jim apologized and there was really no harm done. Overall a great experience. Thanks! More

by chrisgeers1 Verified Customer Verified Customer

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Needed a new mirror Everyone here is very welcoming and helpful! The service here was quick and easy. The employees made conversation and were very friendly while we wait Everyone here is very welcoming and helpful! The service here was quick and easy. The employees made conversation and were very friendly while we waited. More

by kayladallas16 Verified Customer Verified Customer

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High Mileage Maintenance Went in to have engine fluids flushed and new tires put on. After waiting less than a hour Donna let me know that the tires I chose wouldn’t be there Went in to have engine fluids flushed and new tires put on. After waiting less than a hour Donna let me know that the tires I chose wouldn’t be there for at least another hour and offered me a loaner car. When I returned in the afternoon my car was ready and washed. Best part of my visit was when Walt walked out to my car and fixed a piece of my tailgate that had been annoying me! And I also met the friendliest cat! They were so concerned about this last cat that they took him to the Vet to see if he was chipped. More

by KKMSPK Verified Customer Verified Customer

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Inspection Overall experience was good. Staff is always friendly and informative about any needed repairs. The uber service was a great plus so I could wait for Overall experience was good. Staff is always friendly and informative about any needed repairs. The uber service was a great plus so I could wait for the service to be completed at home! More

by BMill05 Verified Customer Verified Customer

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