Don Boros

My experience at Ford Napleton was fantastic. I researched 10 dealers and this was the best. They were great over the phone and gave me the best rates and ease of mind. Ronald was the best person I researched 10 dealers and this was the best. They were great over the phone and gave me the best rates and ease of mind. Ronald was the best person I’ve spoken (out of 10) and Karen was great, friendly, informed, and took me for my test drive and taught about the car. This was my first time buying a car and I am so happy with the whole thing. More

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Outstanding and very friendly a d knowledgeable staff! Definitely a great experience at this car dealer. They made the purchase stress free and fun! They were also very attentive and helpful to my handica Definitely a great experience at this car dealer. They made the purchase stress free and fun! They were also very attentive and helpful to my handicapped wife More

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Bill Parks and Thomas Mackey were great I would recommend this place to anyone and While I was waiting I had a chance to speak to Joe Etzkorn and Donny Boros. I’ll be back for the next oil change. this place to anyone and While I was waiting I had a chance to speak to Joe Etzkorn and Donny Boros. I’ll be back for the next oil change. More

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"I had a fantastic experience with this team! From start to finish, the service was professional, friendly, and incredibly efficient. They went above and beyond to ensure all my questions were an From start to finish, the service was professional, friendly, and incredibly efficient. They went above and beyond to ensure all my questions were answered and that I was completely satisfied with the results. It is rare to find this level of care and attention to detail these days. I highly recommend them to anyone looking for top-quality service—I will definitely be back!" More

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The team at Napleton Ford of Oak Lawn were very professional, accommodating, and helpful. Also sympathetic to personal needs both financially and personally. professional, accommodating, and helpful. Also sympathetic to personal needs both financially and personally. More

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This dealership uses deceptive business practices. I have sent many letters to rectify why I am paying $29 thousand on a Defective Bronco that couldnt be fixed. Yes they put me in a different car but I have sent many letters to rectify why I am paying $29 thousand on a Defective Bronco that couldnt be fixed. Yes they put me in a different car but also New contract adding on $29 thousand for Bronco More

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Very helpful and very friendly Enjoyed my experience and appreciate all they did to help me. and appreciate all they did to help me. More

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Excellent customer service! Amazing staff. Fast and wonderful to work with. We had Jay and she was so much fun and made the process enjoyable and efficient! Amazing staff. Fast and wonderful to work with. We had Jay and she was so much fun and made the process enjoyable and efficient! More

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Don Bros is an amazing employee! He knows so much and treats everyone who walks through the door just as he would his family! Karen is the first bright smile you see as you walk thro He knows so much and treats everyone who walks through the door just as he would his family! Karen is the first bright smile you see as you walk through the door, she’s such a peach! Highly recommend! Always a great experience! More

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Really poor service I have appointment and take 2 hours for oil change I will never come back again for oil change I will never come back again More

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