Dmitry Tsomik | Page 2

Exceptional Buying Experience I live and work in Northern Virginia and have no fewer than 8 Toyota dealerships within 25 miles of me. I visited many of those and talked to all the I live and work in Northern Virginia and have no fewer than 8 Toyota dealerships within 25 miles of me. I visited many of those and talked to all the others on the phone or via emails during the search for my vehicle. I knew exactly what I wanted, right down to the color. Unfortunately, the model with the options and color I wanted was impossible to locate in the area. I even widened my search several hundred miles south and west, still no luck. Through the course of my test driving and researching, my wife decided she wanted the identical vehicle and options, just in another color. Her color of choice was a little more available we were told, yet no local dealerships actually had it on their lots. I happened to notice Koons Westminster Toyota during one of my searches and called them to see if they had any way of getting their hands on the vehicle in the color I was looking for. I talked to Product Specialist Eugene Bush. He advised that he did not have one but said he would look around to see if they could locate one. It was then that I told him that while looking for the one color, look for it in the color my wife wanted too and I would buy both from him. While I had made this same request to other dealerships, Eugene was the only one who seemed to actually take me seriously. Eugene called me the next day to advise that Sales Manager Dan Harkins and Inventory Manager Nate Snook had located both vehicles at other dealerships. They had arranged to have one brought to Koons Westminster Toyota for me later that day, the other would arrive a couple of days later. I had already experienced other dealerships telling me that they had the exact vehicle I wanted, only to be told upon arrival at their dealerships that “someone just bought it before you got here” or “oh, I thought this was the color you were interested in”, etc. So, I made it very clear that I was not interested in driving for 90+ minutes just to be told that there was a misunderstanding or something. Eugene understood my concern and assured me that they don’t play games like that at Koons Westminster Toyota. Later that day, he sent me pictures of the vehicle on their lot. I asked him to run the numbers for me to see if we could agree upon an out the door price. Sales Manager Dan Harkins sent me the figures within a few minutes, which were better than any I had received locally. I drove up to Westminster the next day and did the paperwork for both vehicles, driving one home that evening, then returning the following weekend to pick up the second vehicle. There were no surprise fees added, no manipulation of any of the numbers, etc. The figures that Dan provided to me the day before were exactly what I ended up paying. Dimtri Tsomik handled all of our financing, explaining every piece of paper put in front of us. Each step and every line we signed was fully explained. I could not have had a more pleasant experience with everyone we came into contact with at Koons Westminster Toyota. Before dealing with Koons Westminster Toyota , I thought that all dealerships were the same. They will tell you whatever you want to hear to get you in, they will manipulate numbers, try to convince you that you don’t want the vehicle you think you do, or the options that you think you need, etc. I experienced none of these way-too-common practices at Koons Westminster Toyota. Not only were they able to locate one impossible-to-find vehicle for me, they got it and another difficult-to-find vehicle on their lot within the span of a couple of days. Their prices were the best I could find anywhere in or out of my area as well. No games, no hassles, great prices and the ability to work miracles: Why would you buy a vehicle from any other dealer? More

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Thank you! Professional salesman John Ewald. Dealership is far above average. The process is quick and easy. Most enjoyable car buying experience I have ever had Professional salesman John Ewald. Dealership is far above average. The process is quick and easy. Most enjoyable car buying experience I have ever had. Thank you gentlemen at Koons Westminster More

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Great Experience I have purchased 6 new Toyotas from Koons In Westminster in the past. This was the first pre-owned car I purchased, RAV4, and it was a very pleasant I have purchased 6 new Toyotas from Koons In Westminster in the past. This was the first pre-owned car I purchased, RAV4, and it was a very pleasant experience. My daughter and I worked with Brian Gerber and he was awesome. He spent a lot of time with us and made us feel very comfortable. My daughter (who is 20) said "He is a really nice guy. I did not know care salesmen were so nice." I agreed 100%. If you are going to buy a pre-owned car from Koons ask for Brian Gerber. I used the internet to search for RAV4 vehicles within a 200 mile radius. Koons had the best value (lowest mileage, competitive price and best condition vehicle). The Koons staff makes you feel very comfortable when purchasing a car! If your in the market for a new or pre-owned Toyota, give them a try. You will not be disappointed. More

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Excellent buying experience Salesman Brian Gerber was very friendly and helpful and ensured a smooth process from start to finish. Dmitry in the finance section was also very fr Salesman Brian Gerber was very friendly and helpful and ensured a smooth process from start to finish. Dmitry in the finance section was also very friendly and helpful. More

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My new Tacoma I recently bought a new Tacoma from this dealership. I was greeted professionally and promptly by John Ewald. He was very informative and didn't press I recently bought a new Tacoma from this dealership. I was greeted professionally and promptly by John Ewald. He was very informative and didn't pressure me into a new truck. I ended up visiting 3 times before I decided to buy. Each visit he provided me with the information I wanted and didn't pressure me to buy like other salesmen have in the past. I will certainly be back to see John when I need a new Toyota. More

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Easy Transaction This was the easiest transaction I have ever done. Patrick listened and provided the deal. Customer service was excellent. No pressure Thanks will be This was the easiest transaction I have ever done. Patrick listened and provided the deal. Customer service was excellent. No pressure Thanks will be back More

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excellent Damien, Regina and Dimitri did an excellent job in purchasing of our new vehicle. We had/have Toyota and Scion vehicles(Corolla, Echo,Scion XA and Rav Damien, Regina and Dimitri did an excellent job in purchasing of our new vehicle. We had/have Toyota and Scion vehicles(Corolla, Echo,Scion XA and Rav4) and were looking to replace our old Corolla(18 years) with a new/used car(Corolla, Camry or Scion). We start looking of different Toyota dealers on-line and in person. We came to W. Koons just to look as well, but we ended buying a car. More

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Phenomenal Experience I want to thank Christopher Felker and Dmitry Tsomik for their exceptional and professional service. I live in New York and Christopher Felker complet I want to thank Christopher Felker and Dmitry Tsomik for their exceptional and professional service. I live in New York and Christopher Felker completely changed my perception of what is is to buy a vehicle out of state. His excellent communication skills made the entire process seamless. Out of all the times I've purchased a new vehicle, this has been the most pleasant. I'm very pleased with Koons Westminster Toyota. Chris and Dmitry: Thank you for my new 2016 Tundra TRD Pro. More

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I love our new Camry & Koons Westminster Toyota! My husband & I had a great experience at Koons Westminster Toyota. Our sales associate, Cliff Hoffman, was super knowledgeable, super accomodating & s My husband & I had a great experience at Koons Westminster Toyota. Our sales associate, Cliff Hoffman, was super knowledgeable, super accomodating & super down to earth. He listened to what we were looking for & answered our questions with ease. We got a tour of the facility, shared some genuine laughs with Cliff & drove away with a beautiful car at a really nice price. More

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Koons Westminster Toyota made it easy I needed to get a new vehicle on short notice. I decided to get another Toyota Tacoma, but a model that I wanted proved difficult to find on all of t I needed to get a new vehicle on short notice. I decided to get another Toyota Tacoma, but a model that I wanted proved difficult to find on all of the local, and even regional, dealer websites. I eventually found 2 Tacoma models that I was interested in on Koons Westminster Toyota's web site, but the trucks were not at the dealership yet: they were in transit there. I contacted a sales representative at Koons, and asked to be notified when the Tacoma's arrived at the dealership. Several days later, early Saturday morning, the sales representative called me to say that one of the Tacoma's I'd inquired about had arrived at the dealership. Went to the dealership a short time later in the morning to find the new Tacoma parked out front, waiting for me to test drive it! Everyone I met at the dealership was friendly, straightforward, honest (sales representative, sales manager, finance administrator). Koon's made the financing application / processing for the Tacoma very easy and efficient through Toyota Financial Services, even offering a better interest rate than I had obtained through pre-approval from my Credit Union. I was home with the new truck by 2:00pm that Saturday. Good job, Koons Westminster Toyota. More

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