Dirk Steffen
Dirk Steffen at BMW of Westlake

Dirk Steffen | Page 7

BMW Genius

BMW of Westlake

24690 Sperry Dr
Westlake, OH 44145

5.0
245 Reviews
5.0

245 Reviews

Write a Review

Dealership Experience

14 yrs, 5 mos

Specialties & Trainings

BMW Product Genius

245 Reviews of Dirk Steffen

November 04, 2021

Dealership Rating
Employee Rating

Best car buying experience over the last 20 years. We live in Central Ohio and found a car that was in route to Westlake and Kelly Cavanagh walked us through the entire process via email and phone. She m More

by DSiekman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 04, 2021

BMW of Westlake responded

Thank you for taking the time to write this amazing feedback about Kelly, Dirk and BMW of Westlake!

October 30, 2021

Dealership Rating
Employee Rating

Could not have asked for a better experience! Everyone we worked with was super helpful and knowledgeable. Jared was awesome to work with and Dirk really took his time to show me all the features of the X7 More

by Mkf019
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jared Jeschelnig

Oct 30, 2021

BMW of Westlake responded

Thanks for the fantastic feedback about the team!

September 15, 2021

Dealership Rating
Employee Rating

Jerry Mancini, Dirk Steffen, and Mike Niedzwiecki exceeded our expectations for our 2022 X7 purchase. More

by halhaller
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Mancini, Mike Niedzwiecki

Sep 21, 2021

BMW of Westlake responded

We really appreciate your positive feedback about the team at BMW of Westlake!!

September 15, 2021

Dealership Rating
Employee Rating

Jerry Mancini, Dirk Steffen, and Mike Niedzwiecki exceeded our expectations for our 2022-X7 purchase. More

by halhaller
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Mancini, Mike Niedzwiecki

Sep 15, 2021

BMW of Westlake responded

Thanks for the amazing review about the team at BMW of Westlake!

September 08, 2021

Dealership Rating
Employee Rating

We always receive excellent service from this dealership. Adam Moon always kindly helps us. Dirk Steffens has been most helpful teaching us about our car. And Jim gives us superb service. More

by SWAFFEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adam Moon , Jim Strunk

Sep 09, 2021

BMW of Westlake responded

Thank you for the amazing review about the team at BMW of Westlake!

September 03, 2021

Dealership Rating
Employee Rating

I could not have had a better experience than had in leasing my new BMW M5 from BMW of Westlake. there was great care in making sure everything was as perfect as possible. A special thanks to Adam Moon, More

by JBERNS
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Caruso, Adam Moon

Sep 03, 2021

BMW of Westlake responded

Thanks for the amazing review and enjoy your new M5!

September 02, 2021

Dealership Rating
Employee Rating

Nez and everyone at the dealership were great to work with. The entire transfers perfect. I would highly recommend them, and the X5 is fantastic. More

by Kevinasmith
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Niedzwiecki, Nez Faraj

Sep 02, 2021

BMW of Westlake responded

Thank you for this amazing review about Nez and BMW of Westlake!

August 31, 2021

Dealership Rating
Employee Rating

I’ve bought so many cars over the years (different brands and dealerships) and this dealership was BY FAR, the best and easiest to work with. Super straight forward and simple. I definitely won’t dread my ne More

by MORGAN22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adam Moon, Mike Niedzwiecki

Aug 31, 2021

BMW of Westlake responded

Thank you for the kind words and awesome review!

August 19, 2021

Dealership Rating
Employee Rating

I've purchased many vehicles over the years, from many dealers. These folks are by far the best people to deal with in my opinion. Knowledgeable, fair, and fun to do business with is a great combination More

by djse36
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nez Faraj, Jimmy Laumer , Justin Niedzwiecki, Bob Strecker

Aug 19, 2021

BMW of Westlake responded

Thank you for this amazing review!

July 27, 2021

Dealership Rating
Employee Rating

I love Ken and Bob at BMW of Westlake! Always so helpful and friendly, and with national inventory so low, I appreciate the time and care they gave me to find the car I love! Mike was awesome as always in More

by SKN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 27, 2021

BMW of Westlake responded

Thanks for letting us know about your positive experience with the team at BMW of Westlake!

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