Dirk Steffen

Very happy with BMW of Westlake. Great experience on every visit. Ken Delk, BMW Client Advisor, listened carefully. Respected my time. Sales conversation and process worked for me. Great experience on every visit. Ken Delk, BMW Client Advisor, listened carefully. Respected my time. Sales conversation and process worked for me. Ken took care of the details for me, as well. Very happy with the transaction and the car. I find the dealership and employees. responsive, reliable and trustworthy, Great assistance from BMW Product Genius, Mike Delczeg. He was patient, helped customize and explain features that were important to me. Definitely a valuable add. I also, had some follow up assistance with Dirk Steffen, who was also great. Plus, the service department is top notch. Each employee I've encountered has been professional, attentive and personable. Recommended. More

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I think the quality of service BMW Wesley provides, thier attention to the customer needs are the greatest reasons why I do business with BMW Westlake. I find their knowledge of the products, as well as thei attention to the customer needs are the greatest reasons why I do business with BMW Westlake. I find their knowledge of the products, as well as their competitive pricing to be another reason why I do business with them. More

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BMW of Westlake has a great sales department and service department very informative and nice people department very informative and nice people More

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Very professional, and courteous staff. Drew Shaw was a very pleasant individual to do business with Drew Shaw was a very pleasant individual to do business with More

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Very customer friendly and accommodating. Service area is very efficient and communicates well with their customers. Recommend this BMW dealership Service area is very efficient and communicates well with their customers. Recommend this BMW dealership More

by TNAVIN18 Verified Customer Verified Customer

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The dealership and the people in selling me my car was fantastic. Walk me through understanding all the buttons involved with the car fantastic. Walk me through understanding all the buttons involved with the car More

by BOZZIBARTHOLOMEW Verified Customer Verified Customer

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Everyone we dealt with was great. Walk me through all the many buttons on the carThey to see how I Walk me through all the many buttons on the carThey to see how I More

by BOZZIBARTHOLOMEW Verified Customer Verified Customer

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Dealership is very professional and clean Every one in the dealership answered every question I had and was very knowledgeable the dealership answered every question I had and was very knowledgeable More

by OFFTHEWALLssoccer Verified Customer Verified Customer

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The team at BMW of Westlake could not have done a better job in assisting me with the purchase of my new car. Travis was very helpful in showing me every car I was interested in on their lot to find the per job in assisting me with the purchase of my new car. Travis was very helpful in showing me every car I was interested in on their lot to find the perfect one. The finance department did an excellent job as well, very quick and did not attempt to tack on any additional fees or unnecessary packages as most dealerships do. Can’t recommend enough. More

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Kelly was efficient, courteous, and best of all, humorous! She made my extremely rushed car purchase run smoothly. She was great at explaining everything, and I'll definitely return to her when it's humorous! She made my extremely rushed car purchase run smoothly. She was great at explaining everything, and I'll definitely return to her when it's time to shop for a new vehicle! More

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