Dirk Steffen | Page 15

Amazing Service!! As a female it can be challenging to purchase a car, not at Westlake BMW, they were honest and extremely approachable. I drove 125 miles to pick-up m As a female it can be challenging to purchase a car, not at Westlake BMW, they were honest and extremely approachable. I drove 125 miles to pick-up my new car and everything was exactly as promised! They had everything ready and took the time to explain all the features on my car. Steve Mihalic and Dirk Steffen were wonderful to work with! More

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Review of BMW of Westlake - John Caruso & Dirk Steffen John is very knowledgeable of these high tech cars. He was very thorough in explaining various financing options available and did not pressure me in John is very knowledgeable of these high tech cars. He was very thorough in explaining various financing options available and did not pressure me in any way. With all of the high technology on these cars it can be somewhat overwhelming, but Dirk answered all of my questions with pedestrian like answers that made it easy for me to understand. More

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First Class Dealership These folks are first class from entrance to exit. This is my third BMW from this dealership and I have not had a negative experience from sales to se These folks are first class from entrance to exit. This is my third BMW from this dealership and I have not had a negative experience from sales to service. More

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Satisfied Out of State Buyer I found BMW of Westlake through an online car website because they had a specific BMW model that I was looking for. I live out of state, but I was ab I found BMW of Westlake through an online car website because they had a specific BMW model that I was looking for. I live out of state, but I was able to work with Steve by email/phone to arrange payment ahead of time and then I flew out to pick up the car. Dirk picked me up from the airport and after my paperwork was done, he walked me through all of the car's features before I drove off. The entire process only took about an hour and Steve, Dirk, and everyone else at the dealership were great to work with! More

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very timely with the purchase We have dealt with John with our other BMW and very happy with him. Garred and Dirk were also very detailed and pleasant to deal with. We have dealt with John with our other BMW and very happy with him. Garred and Dirk were also very detailed and pleasant to deal with. More

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Best time ever. Friendly and well informed staff. I don't have a lot of free time but wasn't pressured to make a decision. Answered all questions. John Redden did a l Friendly and well informed staff. I don't have a lot of free time but wasn't pressured to make a decision. Answered all questions. John Redden did a lot to help me make the right choice and Dirk was excited to explain the options and functions in an easy to understand manner. I had a good time. More

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Exceptional service I had a wonderful car buying experience with BMW of Westlake. Nate and Dirk were very attentive, knowledgeable, and accommodating. I would highly re I had a wonderful car buying experience with BMW of Westlake. Nate and Dirk were very attentive, knowledgeable, and accommodating. I would highly recommend them to others! More

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Leased BMW 540i X Drive 2018 Great experience. I would lease or buy from this dealership again in the future. Ken Delk provided an excellent service and helped getting me a good d Great experience. I would lease or buy from this dealership again in the future. Ken Delk provided an excellent service and helped getting me a good deal. More

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BMW Westlake's finest I had the most pleasant experience at the BMW Westlake. They made us feel very important and special. Ken Delk and his team helped us make sound decis I had the most pleasant experience at the BMW Westlake. They made us feel very important and special. Ken Delk and his team helped us make sound decisions on options and savings. I started with a small 3 series in 2011 just to see if I would like the drive. I had the 4 series after enjoying the 3 series. Now I am on to the 2018 540 i series and loving it with an add on 2017 340 i for my son ! I am looking forward to working with them again after three years and refer friends in the meantime. More

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Outstanding as Always! John Caruso struck gold finding me find my 4th BMW. The entire BMW of Westlake team continues yet again to exceed my expectation. Thank you! John Caruso struck gold finding me find my 4th BMW. The entire BMW of Westlake team continues yet again to exceed my expectation. Thank you! More

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