Diego Valle
Fixed Operations Manager
Countryside Nissan
5750 South La Grange Road
Countryside, IL 60525
39 Reviews
Write a Review39 Reviews of Diego Valle
December 13, 2024
My family and I have been at this dealership for over 20 years! BJ in service and Dave the mechanic are amazing people! years! BJ in service and Dave the mechanic are amazing people! More
Other Employees Tagged: Rafael Rivera, Tim Duda, Kuba Luc, BJ Diloy
December 08, 2024
thank you for a great service experience. Thanks to Uvaldo, BJ, and Cynthia for taking care of me. Thanks to Uvaldo, BJ, and Cynthia for taking care of me. More
Other Employees Tagged: Rafael Rivera, Tim Duda, Cinthya Bautista, BJ Diloy
November 11, 2024
My family has been with this Nissan dealership for 20 years. Now having BJ and Dave and the rest of the crew is amazing! years. Now having BJ and Dave and the rest of the crew is amazing! More
Other Employees Tagged: Rafael Rivera, Tim Duda, Cinthya Bautista, BJ Diloy , Keith Walega
October 28, 2024
I had the worst service experience with this team. The GM called me only to hang up on me when I didn't accept his ultimatum. Get your auto serviced somewhere else. The GM called me only to hang up on me when I didn't accept his ultimatum. Get your auto serviced somewhere else. More
Other Employees Tagged: Rafael Rivera, BJ Diloy
October 28, 2024
I felt extremely well taken care of. They found a cheap, creative solution to my problem! Took them less than 3 minutes and $20 to fix something I gladly would have paid them $300 to cor They found a cheap, creative solution to my problem! Took them less than 3 minutes and $20 to fix something I gladly would have paid them $300 to correct. So impressed with their care and honesty! More
Other Employees Tagged: BJ Diloy
October 25, 2024
GM Rafael River contacted me. We didn't agree, he felt his team did everything right and I felt I should be eligible for a refund on the second diagnostics charge with the same c We didn't agree, he felt his team did everything right and I felt I should be eligible for a refund on the second diagnostics charge with the same code. He made an ultimatum and let me know he will not be refunding me the diagnostics charge because he has to pay his mechanics and only if I let them work on their $1,100 recommendation he would be willing to take off 15%. I explained with everything that has happened I didn't feel comfortable working with his team, to email me his estimate until I figure out what I can do but I felt stuck. He got condescending and told me he was sorry that I didn't understand how things work, so I replied that I was sorry too that he is not doing a good job explaining it. I asked to speak to his manager and he said there was nobody above him, I pressed to speak to somebody else I could have better dialogue with and he said I can google that information. He then hung up on me. Later he emailed me a name and email: Charlie Swenson but won't finish the conversation and never sent me a revised estimate. Your car will need service at one point, this team does not show they have the care and communication and expertise to help you long-term. The dealership's team will give the same energy their leadership does to clients, I wish I would have read all the bad reviews other Nissan clients had with this team and GM to avoid this dealership. I'm at peace that I won't have to work with them anymore and will not be buying Nissan's in the future. More
Other Employees Tagged: Rafael Rivera, BJ Diloy
September 15, 2024
from Tim (manager) to staff in sales parts and auto service everything was great excellent team very nice helpful and knowledgable'' car was serviced twice once for battery once for mechanicle they did service everything was great excellent team very nice helpful and knowledgable'' car was serviced twice once for battery once for mechanicle they did great job'' More
Other Employees Tagged: Tim Duda, John Benedetto, Kuba Luc, Cinthya Bautista, Chuck Ippolito, Jaime Avelar, BJ Diloy , Keith Walega