Diego Carrillo
Diego Carrillo at Roesch Ford
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Diego Carrillo

Service Advisor

Roesch Ford

333 W Grand Ave
Bensenville, IL 60106

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4.7
39 Reviews

Dealership Experience

3 yrs, 11 mos

Industry Experience

5 yrs, 9 mos

Languages Spoken

English English

Spanish Spanish

4.7

39 Reviews

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39 Reviews of Diego Carrillo

May 15, 2025

Dealership Rating
Employee Rating

Helpful. Fast pleasant to deal with. Good experience would recommend to friends and or fanily More

by MYRAFOOS
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Recommend Dealer
Yes

May 14, 2025

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Smooth and easy great people… I go no where else for anything dealing with my truck…. More

by bmccormack95
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Recommend Dealer
Yes

May 11, 2025

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Diego is always on point, courteous and gives accurate and detailed info about service to my F150. More

by Martellotta08
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Recommend Dealer
Yes

May 04, 2025

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The dealership itself was clean and the men’s restroom was also very clean. While waiting for my Ranger to get its oil changed, I walked the floor and the lot. Everyone asked (in a considerate way) if the More

by TONYPLACIDO
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Recommend Dealer
Yes

May 03, 2025

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The staff and service have always been excellent. I have always been happy with the results More

by WJK5875
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Recommend Dealer
Yes

May 03, 2025

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An appointment was easy to make. Communication was good. The cost was acceptable. Everything was professional. More

by SUSANSPEERS
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Recommend Dealer
Yes

April 24, 2025

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Service was great. Diego did a great job of explaining what service area found and what work was needed. Work was then done promptly and efficiently. More

by GPREDAN
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Recommend Dealer
Yes
May 12, 2025

Roesch Ford responded

Thank you for the great feedback! We're glad to hear Diego kept you well-informed and that everything was completed quickly and efficiently. We truly appreciate your trust in our service team!

April 20, 2025

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I replaced my battery and have had two additional batteries replaced because they failed the test within days. Now the third battery is also causing a warning light, so it looks like this battery wil More

by OTTER1953
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Recommend Dealer
Yes

Other Employees Tagged: Ryan Miller

May 12, 2025

Roesch Ford responded

Thank you for bringing this to our attention! We’re really sorry to hear about the ongoing battery issues you’ve experienced. We understand how frustrating this must be and will absolutely look into this further. Your feedback is important, and we’re committed to resolving this for you. Please don’t hesitate to reach out so we can work together on a lasting solution.

April 12, 2025

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I drive to your dealership from Arlington Heights because I have been pleased with the service & your employees. I bought my last 4 cars there going back years. More

by DALE.KATRAROS
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Recommend Dealer
Yes
May 12, 2025

Roesch Ford responded

Thank you so much for your continued loyalty and for making the trip from Arlington Heights to see us! It truly means a lot! We're honored to have earned your trust over the years and grateful to have been part of your last four vehicle purchases. Looking forward to serving you for many more to come!

April 06, 2025

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Very Professional and fast service provided by Diego. Did not wait to long for my vehicle to be serviced More

by upperlevel9
Service Price Transparency
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Recommend Dealer
Yes
Apr 19, 2025

Roesch Ford responded

Thank you so much for the kind words! We’re glad to hear Diego provided professional and prompt service. We truly appreciate your visit and look forward to welcoming you back next time!

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