Diego Carrillo
Diego Carrillo at Roesch Ford

Diego Carrillo

Service Advisor

Roesch Ford

333 W Grand Ave
Bensenville, IL 60106

Contact Me
4.7
58 Reviews

Dealership Experience

4 yrs, 1 mo

Industry Experience

5 yrs, 11 mos

Languages Spoken

English English

Spanish Spanish

4.7

58 Reviews

Write a Review

58 Reviews of Diego Carrillo

July 26, 2025

Dealership Rating
Employee Rating

Friendly, efficient, and professional. I was able to drop off my car and get a courtesy ride home so that I could go about my day. Amazing service for this busy working mom! More

by Lauren
Service Price Transparency
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Recommend Dealer
Yes

July 21, 2025

Dealership Rating
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Easy to get in and out. Nice to have TV in waiting area, with option to select channels. More

by ACTIVESENIOREXPO
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ryan Baum

July 19, 2025

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Diego was professional courteous and knowledgeable. He kept us informed about the status of the repairs. He answered all our questions. More

by MARIOLAM1
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Recommend Dealer
Yes

July 17, 2025

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I had a 1:30 appointment for an oil change, and I had a 3:45 doctor’s appointment. Nobody began working on my vehicle until around 2:30 because technicians had gone to lunch… I ended up being there for 2 h More

by AYLWARDCHRIS
Service Price Transparency
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Recommend Dealer
No

July 12, 2025

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The two men who picked up my car were very nice and well mannered. The service was done well and fast. They let me reschedule several times. Very nice people. More

by 05lucas2006
Service Price Transparency
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Recommend Dealer
Yes

July 05, 2025

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Got my vehicle back at a reasonable time, everything was taken care of. Thanh you More

by goguy
Service Price Transparency
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Recommend Dealer
Yes
Jul 05, 2025

Roesch Ford responded

Thank you for your feedback! We’re glad we could return your vehicle promptly and take care of everything for you. Your satisfaction is our priority—thanks for choosing Roesch Ford!

July 04, 2025

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Brandon and Diego went above and beyond! I had an issue because of timing and parts not being available but they made it happen for me. Thank you thank you thank you More

by MATTHEW.CARR
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Recommend Dealer
Yes

Other Employees Tagged: Dave Roesch, Brandon Coriell

Jul 05, 2025

Roesch Ford responded

Thank you for sharing your experience! We’re so glad Brandon and Diego went above and beyond to make it happen for you despite the timing and parts challenges. Your patience and trust mean a great deal to us—thank you, thank you, thank you for choosing Roesch Ford!

July 01, 2025

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The overall experience was vey good. Biggest issue was finding the right place to leave the car after hours More

by RICHFREY86
Service Price Transparency
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Recommend Dealer
Yes
Jul 05, 2025

Roesch Ford responded

Thank you for your feedback! We’re glad to hear your overall experience was very good, and we appreciate you letting us know about the after-hours drop-off confusion. We’ll work on clarifying our after-hours parking instructions to make it easier next time. We value your business and look forward to serving you again!

June 21, 2025

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Diego provided exceptional friendly and courteous service, fully understanding of all of my service needs. And the valet pick up and drop off service is great and very convenient which is most appre More

by KMCOLLINS813
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jul 05, 2025

Roesch Ford responded

We’re so grateful for your feedback! It’s wonderful to hear Diego delivered friendly, attentive service and fully met your needs. We’re also glad our valet pick-up and drop-off added that extra convenience for you. Your satisfaction is our top priority, and we look forward to caring for your vehicle again soon!

June 19, 2025

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Employee Rating

Diago was very nice. He helped very much a good employee I would go back to More

by debmfp
Recommend Dealer
Yes
Jul 05, 2025

Roesch Ford responded

Thank you for your kind words! We’re glad Diego could assist you and make your experience a positive one. Your feedback means a lot, and we look forward to welcoming you back to Roesch Ford!

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