Diego Carrillo

Service was great. Diego did a great job of explaining what service area found and what work was needed. Work was then done promptly and efficiently. Diego did a great job of explaining what service area found and what work was needed. Work was then done promptly and efficiently. More

by GPREDAN Verified Customer Verified Customer

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I replaced my battery and have had two additional batteries replaced because they failed the test within days. Now the third battery is also causing a warning light, so it looks like this battery wil batteries replaced because they failed the test within days. Now the third battery is also causing a warning light, so it looks like this battery will have to be replaced soon, too. Looks like you have a bad batch of batteries from Ford. More

by OTTER1953 Verified Customer Verified Customer

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I drive to your dealership from Arlington Heights because I have been pleased with the service & your employees. I bought my last 4 cars there going back years. I have been pleased with the service & your employees. I bought my last 4 cars there going back years. More

by DALE.KATRAROS Verified Customer Verified Customer

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Very Professional and fast service provided by Diego. Did not wait to long for my vehicle to be serviced Did not wait to long for my vehicle to be serviced More

by upperlevel9 Verified Customer Verified Customer

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They didn't try to upsell me on anything, which is appreciate. The only negative is that it took and hour and a half for any oil change and checkup and I had an appt. appreciate. The only negative is that it took and hour and a half for any oil change and checkup and I had an appt. More

by lynpburns Verified Customer Verified Customer

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The service was good but did not wash the car like you normally do. Would have had 5 stars if car was washed. normally do. Would have had 5 stars if car was washed. More

by ujnic1046 Verified Customer Verified Customer

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I never had a problem at Roesch, Ford always professional Diego is a great service writer and make sure everything is done proper Diego is a great service writer and make sure everything is done proper More

by LEGGSHAKER Verified Customer Verified Customer

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Great pick up and drop off service. Loved it. Great service. Eliminates wasted hours of waiting for a vehicle. Easy Peary making appointment with courteous people. Loved it. Great service. Eliminates wasted hours of waiting for a vehicle. Easy Peary making appointment with courteous people. More

by NATURALBORN179 Verified Customer Verified Customer

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We take all of our fleet vehicles to Roesch Ford! Jessica and Diego are the best service advisors we have ever had! Always keeping us on top of what's going on with our vehicles and making sure we Jessica and Diego are the best service advisors we have ever had! Always keeping us on top of what's going on with our vehicles and making sure we know when things are ready to be picked up! More

by MORSELLO Verified Customer Verified Customer

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Good service bur they always try to up sale you. The service is outrageous I can get the service somewhere else and save money. The service is outrageous I can get the service somewhere else and save money. More

by DOBSONINC Verified Customer Verified Customer

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