Diego Carrillo

Car taken in twice, first time gave up and returned without repair. Second time took over 1 week without a loaner ordered wrong parts, gave up and returned car again without repairs. Treated poorly on without repair. Second time took over 1 week without a loaner ordered wrong parts, gave up and returned car again without repairs. Treated poorly on phone and hung up on when trying to reschedule. More

by novaskosha Verified Customer Verified Customer

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Professional and good listeners. Very easy to schedule service. I appreciate the free valet service. They do what they say . They kept me updated as to what was going on. Very easy to schedule service. I appreciate the free valet service. They do what they say . They kept me updated as to what was going on. More

by Love Ford Verified Customer Verified Customer

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Great service. Diego is highly professional and courteous. He made me feel like I was the most important person. Diego is highly professional and courteous. He made me feel like I was the most important person. More

by f.patti Verified Customer Verified Customer

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Diego was very good and finished my car earlier than expected. Also, Rory approached me in the lobby and showed me some other cars which may be a fit. Thanks again expected. Also, Rory approached me in the lobby and showed me some other cars which may be a fit. Thanks again More

by AROTH3 Verified Customer Verified Customer

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I enjoyed the customer service. Everyone from the cashier to the manager was great however I'm still having issues with how the vehicles sounds/drives Everyone from the cashier to the manager was great however I'm still having issues with how the vehicles sounds/drives More

by creyes7755 Verified Customer Verified Customer

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Diego was friendly, professional and helpful. I would say the dealership overall is pretty good for service. I would say the dealership overall is pretty good for service. More

by MCBOYLE7 Verified Customer Verified Customer

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Everything went smooth no issues with anything. Truck was ready sooner than expected so that was a positive. Truck was ready sooner than expected so that was a positive. More

by BILLMORONEY74 Verified Customer Verified Customer

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I called to schedule my oil change appointment easily. They let me know what the price was going to be. I received text message reminders . They offered to pick up my car and drop it off. It was a very p They let me know what the price was going to be. I received text message reminders . They offered to pick up my car and drop it off. It was a very pleasant experience. More

by frankhe3 Verified Customer Verified Customer

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My experience with Rosch Ford was great as they were very fast and efficient on my vehicle fast and efficient on my vehicle More

by Ronp508 Verified Customer Verified Customer

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Excellent job , great communication and promises kept! I would highly recommend this dealership for sales ans service. I would highly recommend this dealership for sales ans service. More

by FS Verified Customer Verified Customer

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