Diane Creazzo
Diane Creazzo at Dana Ford Lincoln
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Diane Creazzo

BDC Service Representative

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

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4.6
234 Reviews
4.6

234 Reviews

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234 Reviews of Diane Creazzo

January 06, 2025

Dealership Rating
Employee Rating

Colin is the best. Great asset to the Dana ford service team. Always gets me in and out. They’re all fast and friendly there. Recommend to all of my friends and family More

by vincent.langilotti
Service Price Transparency
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Recommend Dealer
Yes
Jan 06, 2025

Dana Ford Lincoln responded

Vincent, we're delighted to hear that Colin and our Dana Ford team have provided you with an efficient service! Thanks for recommending us to your friends and family! We look forward to seeing you again soon! Safe travels!

January 01, 2025

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Very professional staff and the dealer show room and repair center is in excellent condition. Staff kept in informed of my vehicle repair status. More

by mars2011
Service Price Transparency
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Recommend Dealer
Yes
Jan 02, 2025

Dana Ford Lincoln responded

Thank you for the kind words about our team and facilities at Dana Ford! We're glad to hear that you were kept informed throughout your vehicle repair process. We appreciate your feedback and look forward to serving you again in the future!

January 01, 2025

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Employee Rating

Never fear because Joe is here, when in doubt, he gets it done. My vehicle had an issue with the battery, in accordance with the Ford Manufactuerer warranty , I did get a loaner car not right away, but in More

by Ford_Enjoyer
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jan 02, 2025

Dana Ford Lincoln responded

We're delighted to hear that Joe and the Dana Ford team provided you with great service, especially in handling your battery issue. It's fantastic that you enjoyed the 2025 Explorer as a loaner! We look forward to assisting with any future needs or leases.

December 29, 2024

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VERY SLOW SERVICE! I left my truck for an airbag light on issue and asked them to do the safety recalls while it was there. I was NOT offered a loaner and after 10 da More

by pdonchik
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Lori Allotta, Joseph Castera , Diana Latella , JT was first service agent. Very poor communication

Dec 30, 2024

Dana Ford Lincoln responded

Pdonchik, I apologize for the lengthy service time you experienced. While I'm glad to hear that everything was eventually resolved, 22 days is indeed longer than we aim for. If you'd like to discuss this further or have any other concerns, please feel free to reach out. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

December 16, 2024

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John was fantastic from a courtesy and derive perspective He was professional and responsive all Stound More

by richardaliberti
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Recommend Dealer
Yes
Dec 17, 2024

Dana Ford Lincoln responded

Richard, we're delighted to hear that John provided you with such excellent service at Dana Ford. Thank you for sharing your experience!

December 14, 2024

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Employee Rating

The dealership hires professional like joe who is professional and honest to the customer I feel good dealing with Dana Ford and thinking of trading old for new to someone like joe More

by VIRGINIADAREEXTRACTCOMPANY
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Recommend Dealer
Yes
Dec 16, 2024

Dana Ford Lincoln responded

It's fantastic to hear that Joe's professionalism and honesty made your experience at Dana Ford a positive one! We're excited about the possibility of assisting you with trading in for something new. Thanks for sharing your feedback!

December 13, 2024

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Helpful understand responsive comited knowledge friendly caring smart talented customers responsive customer relations humble understanding true More

by Mariopollina1964
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Recommend Dealer
Yes
Dec 16, 2024

Dana Ford Lincoln responded

Thank you for the wonderful feedback about our team at Dana Ford! We're glad to hear that your experience was a positive one and we hope to see you again in the future!

December 07, 2024

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Employee Rating

Always great and friendly service at Dana Ford. Every car I own came from Dana Ford More

by Aja1954
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Recommend Dealer
Yes
Dec 09, 2024

Dana Ford Lincoln responded

Hi Aja, we're happy to hear you always receive great and friendly service at Dana Ford. We look forward to serving you again! Safe travels!

December 07, 2024

Dealership Rating
Employee Rating

Great service helpful fast and they do what they say without any hassle highly recommend More

by mrroann7400
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Dec 09, 2024

Dana Ford Lincoln responded

Thank you for your support of the Dana Ford team! We're grateful for your business and look forward to seeing you at your next visit!

November 29, 2024

Dealership Rating
Employee Rating

Colin is Great! Ii meant to give you a 5 on Dana . You’re the best More

by rfioresrrcf
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Recommend Dealer
Yes
Nov 29, 2024

Dana Ford Lincoln responded

We really appreciate you taking the time to leave Dana Ford this awesome review, thank you!

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