Diane Creazzo
BDC Service Representative
Dana Ford Lincoln
266 West Service Rd.
Staten Island, NY 10314
234 Reviews
Write a Review234 Reviews of Diane Creazzo
January 06, 2025
Colin is the best. Great asset to the Dana ford service team. Always gets me in and out. They’re all fast and friendly there. Recommend to all of my friends and family Great asset to the Dana ford service team. Always gets me in and out. They’re all fast and friendly there. Recommend to all of my friends and family More
Other Employees Tagged: Collin Romer , Lori Allotta, Irma Jace , Joseph Castera , Diana Latella
January 01, 2025
Very professional staff and the dealer show room and repair center is in excellent condition. Staff kept in informed of my vehicle repair status. repair center is in excellent condition. Staff kept in informed of my vehicle repair status. More
Other Employees Tagged: Collin Romer , Lori Allotta, Irma Jace , Joseph Castera , Diana Latella , Eddie and John
January 01, 2025
Never fear because Joe is here, when in doubt, he gets it done. My vehicle had an issue with the battery, in accordance with the Ford Manufactuerer warranty , I did get a loaner car not right away, but in it done. My vehicle had an issue with the battery, in accordance with the Ford Manufactuerer warranty , I did get a loaner car not right away, but in a timely fashion. I enjoyed the 2025 explorer, I will probably lease that next. Great service More
Other Employees Tagged: Hazem Radwan, Keith Curran , Collin Romer , Lori Allotta, Irma Jace , Joseph Castera , Diana Latella
December 29, 2024
VERY SLOW SERVICE! I left my truck for an airbag light on issue and asked them to do the safety recalls while it was there. I was NOT offered a loaner and after 10 da I left my truck for an airbag light on issue and asked them to do the safety recalls while it was there. I was NOT offered a loaner and after 10 days without a vehicle, I had to have my truck back. I was told the airbag light was not repaired and only 1 of 3 recalls was done - no explanation was given. I was looking for another dealer to repair the airbag when a friend told me that was not a typical Dana Ford experience. I brought it back again and emphasized the airbag light was the top priority (safety issue for me and passengers!). The other 2 safety recalls on my truck needed to be done too if possible. This time, I was given a loaner truck however my truck was in for another 2 full M-F work weeks. The airbag was finally fixed and the remaining 2 recalls too. The repairs are well done but I think 22 days is an unacceptable amount of time for service. More
Other Employees Tagged: Lori Allotta, Joseph Castera , Diana Latella , JT was first service agent. Very poor communication
December 16, 2024
John was fantastic from a courtesy and derive perspective He was professional and responsive all Stound He was professional and responsive all Stound More
Other Employees Tagged: Collin Romer , Lori Allotta, Irma Jace , Joseph Castera , Diana Latella
December 14, 2024
The dealership hires professional like joe who is professional and honest to the customer I feel good dealing with Dana Ford and thinking of trading old for new to someone like joe professional and honest to the customer I feel good dealing with Dana Ford and thinking of trading old for new to someone like joe More
Other Employees Tagged: Collin Romer , Lori Allotta, Irma Jace , Joseph Castera , Diana Latella
December 13, 2024
Helpful understand responsive comited knowledge friendly caring smart talented customers responsive customer relations humble understanding true caring smart talented customers responsive customer relations humble understanding true More
Other Employees Tagged: Collin Romer , Lori Allotta, Irma Jace , Joseph Castera , Diana Latella
December 07, 2024
Always great and friendly service at Dana Ford. Every car I own came from Dana Ford Every car I own came from Dana Ford More
Other Employees Tagged: Collin Romer , Lori Allotta, Irma Jace , Joseph Castera , Diana Latella
December 07, 2024
Great service helpful fast and they do what they say without any hassle highly recommend without any hassle highly recommend More
Other Employees Tagged: Collin Romer , Lori Allotta, Irma Jace , Joseph Castera , Diana Latella
November 29, 2024
Colin is Great! Ii meant to give you a 5 on Dana . You’re the best Ii meant to give you a 5 on Dana . You’re the best More
Other Employees Tagged: Collin Romer , Lori Allotta, Irma Jace , Joseph Castera , Diana Latella