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Devon Fields
Devon Fields at Norm Reeves Honda Superstore Cerritos

Devon Fields

Internet Sales Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

4.6
140 Reviews
4.6

140 Reviews

Write a Review

140 Reviews of Devon Fields

February 20, 2025

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Employee Rating

Despite the amount of people being served at this service center the workers moved about smoothly and it was not chaotic. More

by MsRgln
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leo

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Feb 20, 2025

Norm Reeves Honda Superstore Cerritos responded

We're a well-oiled machine much like your Honda! We appreciate you noticing our performance and happy that you benefitted from it. Feel free to schedule your next appointment online--it's as smooth and convenient as you'd expect. Thank you!

February 13, 2025

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Employee Rating

The dealership on a whole I felt was a little cold & inhospitable, as far as sales teams (exc. Devon & Stephen) The others seemed clique-ish(?). More

by johnhaberstroh2001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stanley Han

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Feb 14, 2025

Norm Reeves Honda Superstore Cerritos responded

We appreciate your feedback on your car-shopping experience, John. This is something that we can address with our sales team and hope that you will return in the future for your first service visit. Congratulations on your new-to-you Honda! Thank you!

February 04, 2025

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The dealers was able to schedule a visit on the same day and took care rear brakes in 2 hours. Great service all around from beginning to end. More

by Gerald Ramos
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
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Feb 05, 2025

Norm Reeves Honda Superstore Cerritos responded

That's awesome to read, Gerald! What a relief that your brakes could be fixed to keep you safe on the road. All in one day--we're happy. Thanks for sharing, and we'll be here when you need us again!

January 30, 2025

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The people were great. Answered all of my questions. The only bad thing I can say, if it’s a bad thing there wasn’t complimentary coffee.. honestly that was the only dis More

by ma_hayes2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Meysam Kaed

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Jan 31, 2025

Norm Reeves Honda Superstore Cerritos responded

We wish you the best of luck with your new Honda! We appreciate you bringing up the lack of complimentary coffee, and we will keep this in mind as we make improvements. Thanks so much, and we hope to see you at your first service appointment!

January 09, 2025

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Employee Rating

Great process to buying my Honda passport and their service is great and we appreciate their honest straightforward pricing. More

by echaveze1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Jan 10, 2025

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Honda Passport, and we appreciate you taking advantage of service at our dealership! We're pleased that you felt the pricing was up to your expectations. Thank you for coming by, and make sure you look at our service specials before your next appointment!

January 03, 2025

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Our service experience is always Quick and pleasant. The scheduling is easy and the staff are amazing More

by scott12341
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike monell

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Jan 03, 2025

Norm Reeves Honda Superstore Cerritos responded

That sounds like a very satisfying service experience for your Honda, Scott! We're happy that everything went so well, and we welcome you to return at any time. Remember to review our service specials so you can take advantage of those perks, too. Thank you for stopping by!

December 31, 2024

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Dealer meet my expectations,the car was cleaned and prep above normal.Very pleased with the overall experience More

by raydar21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jan 02, 2025

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Honda, Ray! We're pleased that your new car was in great condition when you drove off into the sunset. We're here to make drivers like you happy, and we're thrilled that we could deliver. Thank you, and we're here for you when you need it!

December 19, 2024

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Recently bought a Honda Civic from Norm Reeves. Devon was excellent and made the experience wonderful. He was professional, friendly, and got me a good deal! More

by Geselle
Recommend Dealer
Yes

Other Employees Tagged: Meysam Kaed

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Dec 19, 2024

Norm Reeves Honda Superstore Cerritos responded

Congrats on new Civic, Geselle! What an amazing choice! We're sure the safety features will give you plenty of confidence on the road ahead. If you have any questions, don't hesitate to reach out.

December 07, 2024

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Employee Rating

Thank you for good service you render me. Thanks and God bless 🙏 I hope to see you again More

by Hyginus Obodozie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Harris, Roberto Arteaga, Jose Magana, Hossain Ahmed, Mazen Abdeh, Chandika De Silva, Jojo Bayas, Thearon Armstead, Reza Asnashari

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Dec 09, 2024

Norm Reeves Honda Superstore Cerritos responded

What a nice review! Thanks for bringing your Honda in for service, and we will be here when you need us.

November 07, 2024

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Norm Reeves is a great dealership. Everyone was helpful and knowledgeable. A big shoutout to Devin and Peter, they were great to work with. More

by marktallman
Recommend Dealer
Yes
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Nov 08, 2024

Norm Reeves Honda Superstore Cerritos responded

What a nice review, Mark! We're happy that Devin and Peter could provide you with the kind of service that we strive to provide. Thank you, and we look forward to serving you again!

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