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Devin Timm
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Devin Timm
Service Advisor
Boucher Hyundai of Waukesha
1583 East Moreland Boulevard
Waukesha, WI 53186
54 Reviews
Languages Spoken
English
54 Reviews
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54 Reviews of Devin Timm
October 05, 2024
It toom 2 months to get my car back. They lost my car. Killed my battery and made me purchase a new one. No communication. Devin the service guy is absolutely useless. Service manag They lost my car. Killed my battery and made me purchase a new one. No communication. Devin the service guy is absolutely useless. Service manager doesn't supervise his employees. Rob the manager never met with me and never followed up. No compensation for perfect storm of xxxx Ups. More
by KELMDF
Verified CustomerOther Employees Tagged: Dan Doble
September 28, 2024
Devin was good at following up. However this is the 5th time I have had my car in for the same issue. I am now on the 3rd same part, I hope this is the last time that I need to have However this is the 5th time I have had my car in for the same issue. I am now on the 3rd same part, I hope this is the last time that I need to have my Palisades in for this issue. More
by BILL1008
September 19, 2024
I Always get treated with respect. Everyone that works there is very pleasant and willing to help you with whatever you need. Everyone that works there is very pleasant and willing to help you with whatever you need. More
by EAGLEBRAE
Other Employees Tagged: Dan Doble, Jeremy Krubsack , Rob Heaney, Tim Thilleman
August 27, 2024
I shouldn't have to wait 2 hours for an oil change! With the new, huge place there should be a dedicated service bay strictly for LOFs! I also got the wrong paperwork back from my last visit With the new, huge place there should be a dedicated service bay strictly for LOFs! I also got the wrong paperwork back from my last visit More
by 9202530926
August 25, 2024
Very helpful and kept me informed throughout the process. Set me up with a quiet work area since I had to take a meeting on my computer. Appreciated the thoughtfulness. Set me up with a quiet work area since I had to take a meeting on my computer. Appreciated the thoughtfulness. More
by BANEARY
August 08, 2024
Car sustained $7K in damages while in for a $70 oil change. Dealership repaired and provided an equivalent loaner and comp’t the oil change but there was no communication from management, much less an change. Dealership repaired and provided an equivalent loaner and comp’t the oil change but there was no communication from management, much less an apology. I was left to coordinate with the dealership’s insurance adjuster and when I received the repaired car, dashboard warning lights were on indicating that replaced sensors were not function properly causing me to have to return the car again. Dealer made no consideration for reduced residual value (CarFacts impact). I understand that things happen. It’s how things are handled afterward is what reveals that character of the organization. This was a lost opportunity for this dealership to impress using factors it could control after a negative event. I am/was in the market for an Ionic 6 this summer but am likely moving in another direction due to this experience. More
by Ed
June 16, 2024
The worst dealer the third time I was there. Screwed up tire rotation they forgotten to turn back oil change indicate. Also didn't use my oil supplement which I supplied Had to wait 4hrs. Screwed up tire rotation they forgotten to turn back oil change indicate. Also didn't use my oil supplement which I supplied Had to wait 4hrs. More
by RKBRANDT65
Other Employees Tagged: Dan Doble, Jeremy Krubsack, Kerwin Ruiz , Rob Heaney, Tim Thilleman
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