Desmond Norvell
Desmond Norvell at Ken Ganley Ford Norton

Desmond Norvell | Page 34

TRANSPORTATION SPECIALIST

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

Contact Me
5.0
345 Reviews

HELLO... MY NAME IS DESMOND NORVELL... I'M A LOCAL GUY FROM THE GREEN AREA. I HAVE OVER 20 YEARS OF EXPERIENCE AND SERVICE HERE AT KEN GANLEY FORD. IT WOULD BE MY PLEASURE TO HELP YOU WITH YOUR TRANSPORTATION NEEDS.

Dealership Experience

25 yrs, 6 mos

Industry Experience

25 yrs, 6 mos

Specialties & Trainings

New or Used

RETAIL/LEASE

5.0

345 Reviews

Write a Review

345 Reviews of Desmond Norvell

January 29, 2020

Dealership Rating
Employee Rating

Smooth and easy start to finish. Always a great buying experience. The best place to buy a new or used car. Bought here many times, happy every time, Great sales, finance, and service More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas

Jan 31, 2020

Ken Ganley Ford Norton responded

We so thrilled you had such a great car buying experience! We appreciate your recommendation of our dealership and your business! We hope to see you soon!

January 03, 2020

Dealership Rating
Employee Rating

Quick...Smooth...Awesome! Went in to check out the new Ranger...drove it, made the deal, and went home happy. Great group of guys...will buy from again. More

by Shawn S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Chapman , Sam Adrian

Jan 03, 2020

Ken Ganley Ford Norton responded

Thank you for sharing your feedback with us! We are thrilled you had a such a great car buying experience with our team. We greatly appreciate the 5 star rating and for leaving such a great review.. It means a lot to us to know we have earned your trust in our business. Please let us know if we can help in any way moving forward! Thanks again!

December 31, 2019

Dealership Rating
Employee Rating

Great visit. Set up your appointment on the ford pass app and get a cup of coffee. Watch the sports for the day and get back to your day. More

by danz1340
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 03, 2020

Ken Ganley Ford Norton responded

Thanks for the 5 star review and great comment! Please let us know if there is anything we can do to help moving forward! We hope too see you soon!

December 27, 2019

Dealership Rating
Employee Rating

Thanks to all the fellas that helped me out and got us back on the road. Much appreciated y’all are awesome! Will highly recommend for any truck service or truck sales More

by cmc
Recommend Dealer
Yes

Other Employees Tagged: Jim Holley, Matt Palffy

Jan 03, 2020

Ken Ganley Ford Norton responded

We appreciate your recommendation of our dealership and for the 5 star rating!

December 23, 2019

Dealership Rating
Employee Rating

Desmond is the penultimate asset to your dealership His Desmond is the penultimate asset to your dealership His professional approach is outstanding in every sense He was the contributing factor in comp More

by jcaito
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, John Chapman , Bob Bowser, Chad Warner

Jan 03, 2020

Ken Ganley Ford Norton responded

We want to thank you for your kind words and leaving such a great review, Your great comments regarding our team really means alot to us. We strive to deliver a 5 star car buying experience to all of our customers and we are thrilled you found this to be the case with Desmond. Please let us know if there is anything we can assist with!

November 06, 2019

Dealership Rating
Employee Rating

Desmond Norvell best salesman I ever had and trust me I've dealt with a lot of them both a new car I was out of there a little over 1 hour thank you More

by Fusion
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, John Chapman

Nov 08, 2019

Ken Ganley Ford Norton responded

Thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care

October 03, 2019

Dealership Rating
Employee Rating

F150 Purchase I stopped in to check on an add I saw and the sales staff was very helpful without being pushy. We talked over what I was looking for and agreed on t More

by Will
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, John Chapman , Bredlan Harper

September 13, 2019

Dealership Rating
Employee Rating

Wonderful First Time Buyer Experience We purchased a 2019 Ford Fiesta, our first new car purchase. Billy Otto was wonderful. I would highly recommend this dealer and Billy the Car Guy! More

by crickee33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Billy The Car Guy , Derrick Graybill, Amie Skidmore

Sep 13, 2019

Ken Ganley Ford Norton responded

Congratulations on your new car! We are so glad we were able to help!!!!

September 04, 2019

Dealership Rating
Employee Rating

It was awesome I went down had a hassle free experience and my salesman Desmon did everything he could to get me into what I wanted for the right price. Everyone is More

by Emcdonald38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 04, 2019

Ken Ganley Ford Norton responded

Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. Thanks again for your business! Take care!

August 29, 2019

Dealership Rating
Employee Rating

Desmond ROCKS! Des was fantastic! I would highly recommend him to anyone purchasing a vehicle! I’ve had issues in the past with the dealership but I still bought More

by Ano Joy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 04, 2019

Ken Ganley Ford Norton responded

Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. Thanks again for your business! Take care!

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