Derrick Phillips
Derrick Phillips at Southern Hyundai Newport News

Derrick Phillips

Service Manager

Southern Hyundai Newport News

12872 Jefferson Avenue
Newport News, VA 23608

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4.8
96 Reviews
4.8

96 Reviews

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96 Reviews of Derrick Phillips

July 03, 2025

Dealership Rating
Employee Rating

Always great professional caring service! They know me, but most important they know my car! More

by MATHER30R88
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

July 01, 2025

Dealership Rating
Employee Rating

I had a minor issue and the manager, Derrick, responded like you want service managers to respond. Let’s face it. When we buy a car, we “date” the sales person but we are married to the service team. I More

by jsjcdavis
Service Price Transparency
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Recommend Dealer
Yes

June 27, 2025

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Joel the salesman was terrific he spent time showing me how to operate the controls and set up my phone and Bluetooth for me would highly recommend good experience More

by mattball123
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

June 24, 2025

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I have brought vehicles from them for years I love this vehicle and I glad I decided to get my truck More

by ybutterflykisses
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Michael Abi-Saab

June 14, 2025

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Every time I go there I always get great service no matter who I talk too More

by NIKEYTASPENCER
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jun 18, 2025

Southern Hyundai Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 04, 2025

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Employee Rating

Southern Hyundai service center always goes above and beyond to create a positive experience. They communicate clearly and quickly. My car is always done on time and to expectations. I would not trust my More

by Mlcullison
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

May 22, 2025

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They assisted me without an appointment to program a key and was out in less than an hour. They had water, snacks, and toys for kids. More

by lizachacon
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

May 20, 2025

Dealership Rating
Employee Rating

Mike Saab, Chris Clifton, and Mike Beck made buying my new Santa Fe a pleasant process. Buying a new car can be stressful and I really appreciate their willingness to work with me to meet my vehicle needs More

by kase220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Abi-Saab, Chris Clifton , Chris Beck (finance manager)

April 29, 2025

Dealership Rating
Employee Rating

they did an excellent job! They were able to determine the cause of my problem, get me permanent information and get it taken care of with speed, attention to detail and excell More

by PhilPo
Recommend Dealer
Yes

Other Employees Tagged: Derrick Phillips

April 23, 2025

Dealership Rating
Employee Rating

Very attentive Believe in taking care of their customers. Friendly, polite group. Great customer service More

by mrssunshine1
Recommend Dealer
Yes

Other Employees Tagged: Derrick Phillips

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