Derric Williford
Derric Williford at Lithia Chrysler Jeep of Reno
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Derric Williford

Used Car Manager

Lithia Chrysler Jeep of Reno

1050 East Plumb Ln #100
Reno, NV 89502

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4.7
55 Reviews
4.7

55 Reviews

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55 Reviews of Derric Williford

December 14, 2024

Dealership Rating
Employee Rating

On and Jason were great. They did what I asked them to do and nothing else. More

by barryrosenthal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Williford, Robert Pearce

Dec 14, 2024

Lithia Chrysler Jeep of Reno responded

Glad you enjoyed working with our team. Thank you for choosing Lithia Chrysler Jeep of Reno.

December 07, 2024

Dealership Rating
Employee Rating

Honest and kept me informed of what was going on with my vehicle. Recommend for your service needs and if you’re purchasing a vehicle. More

by jreddig_11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Donlevy, Scott Williford, Charles Sebastian, Robert Pearce , Brian in the finance department

Dec 07, 2024

Lithia Chrysler Jeep of Reno responded

Thank you for your kind words. At Lithia Chrysler Jeep of Reno, we're committed to keeping our customers informed and meeting all service needs.

December 01, 2024

Dealership Rating
Employee Rating

I've had nightmares about the sales person, my car buying experience, and the problems following for 4 consecutive nights. Not all problems have been resolved yet. I was misled and lied to by multiple people More

by AMBEREDURK
Recommend Dealer
No

Other Employees Tagged: Sean Donlevy , Brian

Dec 05, 2024

Lithia Chrysler Jeep of Reno responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

November 17, 2024

Dealership Rating
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Ben at Lithia Reno Jeep is amazingly helpful and great to deal with. Great facility also More

by Golfer11
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 18, 2024

Lithia Chrysler Jeep of Reno responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno. We look forward to having you as one of our valued customers for many more years to come!

November 09, 2024

Dealership Rating
Employee Rating

Lithia Chrysler Jeep of Reno is the best dealership in all of Northern Nevada for many reasons. To name a few, let’s start with the fact their staff is extremely knowledgeable. They are always kind. They More

by VINNIE_DEPAOLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 09, 2024

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experience at Lithia Chrysler Jeep of Reno. It means a lot to our team that you're pleased with our service and commitment to excellence. Wishing you all the best on the road ahead.

November 09, 2024

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Employee Rating

I am very upset they did not go through my bank for financing as promised More

by DAWN.SHELDON443
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Colby Conine, Steven Harris

Nov 10, 2024

Lithia Chrysler Jeep of Reno responded

Hello, Your feedback is very important to us. We would like to speak with you about your recent experience with our Finance Team regarding financing through your bank. Please send either of us an email with your contact information so we may discuss this in greater detail. Thank you, Scott Williford BWilliford@Lithia.com & Joe Green joegreen@lithia.com

October 31, 2024

Dealership Rating
Employee Rating

Ablsolute pleasure working with their staff. Very efficient, and professional. Making my vehicle purchase an amazing experience. Kenny Rose is definitely a people person. More

by CAMERON_HAMPTION
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 01, 2024

Lithia Chrysler Jeep of Reno responded

Thank you so much, Cameron, for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Kenny! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

October 25, 2024

Dealership Rating
Employee Rating

Everyone at this dealership has been wonderful to work with. They are all professional and made this feel like a business transaction and not a high pressure sales routine. More

by WATCHSMITH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dirk Westergard, Colby Conine , Juan (Junior) Sales,

Oct 25, 2024

Lithia Chrysler Jeep of Reno responded

We appreciate your trust in Lithia Chrysler Jeep of Reno. It's fulfilling to hear you felt comfortable and valued during your experience. Wishes for many memorable journeys ahead with the help of our services.

October 09, 2024

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Employee Rating

Fantastic customer service experience from the moment you enter the lot, until the time you leave. More

by BRIAN.CLARKSON7366
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 09, 2024

Lithia Chrysler Jeep of Reno responded

Thank you for your feedback about Lithia Chrysler Jeep of Reno. Wishing you enjoyable drives ahead.

October 03, 2024

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Employee Rating

I have been a Lithia customer for many years and have always been a happy customer. This past service visit was no exception. More

by Michael Yahraes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 03, 2024

Lithia Chrysler Jeep of Reno responded

Thank you for trusting Lithia Chrysler Jeep of Reno over the years. It’s great to hear that your recent service visit met your expectations. We look forward to continuing our relationship with you.

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