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Derek Thomas
2,285 Reviews
It would be my pleasure to help you with all your service needs.
Read moreDealership Experience
15 yrs
Industry Experience
26 yrs, 9 mos
2,285 Reviews
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2285 Reviews of Derek Thomas
November 09, 2018
Best service...always!! I have always been treated fairly by BMW of Sarasota. My service manager, Fernando, is absolutely fair and honest...always prompt and courteous! He I have always been treated fairly by BMW of Sarasota. My service manager, Fernando, is absolutely fair and honest...always prompt and courteous! He is beyond outstanding!! I have priced service from after-market, local service repair shops, and I always go back to BMW of Sarasota. I know the parts are genuine, their work is warrantees, and their pricing is fair and competitive. More
by Dizygyz
Verified CustomerOther Employees Tagged: Fernando Santori
November 09, 2018
First rate Sales and great service Derek's service was fast, curtious , and efficient ..... delived his promise and ensured I understood the service information. Eddie was detailed Derek's service was fast, curtious , and efficient ..... delived his promise and ensured I understood the service information. Eddie was detailed , comprehensive and a great listener.... responded positively to all my requests and followed-up to ensure all facts/specifications / prices, were understood and agreed to... was available on demand, including my last minute requests. (even on his day off). BMW is fortunate to have theses two people in their employ and we as customers receive the benefit. More
by davetricket
Other Employees Tagged: Eddie Cintron
November 04, 2018
My X 4 need tires and alignment. My service, Derek, scheduled the required service, got an excellent price on new tires and had the work completed on time and the car ready, washed on My service, Derek, scheduled the required service, got an excellent price on new tires and had the work completed on time and the car ready, washed on time. More
by gwgraner
November 04, 2018
Derek my service manager was a gem! So always professional. Shop for your BMW in Sarasota and ask for Derek as your service manager- no mistakes here... he is the real deal. Meet him once and you will know why Shop for your BMW in Sarasota and ask for Derek as your service manager- no mistakes here... he is the real deal. Meet him once and you will know why he is so outstanding. More
by AMHOLMESINSERRA
November 03, 2018
REPAIR AND GENERAL SERVICE BMW of Sarasota is lucky to have an employee of the quality and skill of Derek Thomas, assistant service manager. Each time I have worked with Mr. Tho BMW of Sarasota is lucky to have an employee of the quality and skill of Derek Thomas, assistant service manager. Each time I have worked with Mr. Thomas I leave BMW impressed by his courtesy, responsiveness to my problems and the efficiency and speed Mr. Thomas manages to accomplish. Sincerely, Richard Reston More
by RICHARD RESTON
October 31, 2018
Annual maintenance Always a delight working with Derek. Continuously monitors the progress of the work being done and informs me! Work is always great and love the quick Always a delight working with Derek. Continuously monitors the progress of the work being done and informs me! Work is always great and love the quick car wash at the end! More
by CHRISLYNN01
October 30, 2018
Very pleased with the service. Very happy with the service as I called that morning and they were able to get me in right away. I had a screw in my run-flat tire and they took care Very happy with the service as I called that morning and they were able to get me in right away. I had a screw in my run-flat tire and they took care of it. More
by JUDYMEDLEY
October 28, 2018
Annual service my service was scheduled for 10AM and would take an hour or more. I left the dealership at 11AM, car washed and all service completed. I like worki my service was scheduled for 10AM and would take an hour or more. I left the dealership at 11AM, car washed and all service completed. I like working with Derek. More
by gwgraner
October 27, 2018
Overall great experience. Good service. Comfortable waiting area with refreshments. Good competitive pricing. I will definitely return for any service work that I need. Derek w Good service. Comfortable waiting area with refreshments. Good competitive pricing. I will definitely return for any service work that I need. Derek was very helpful. More
by Boston Lover
October 26, 2018
Best customer service due to personal advisor Maria, my personal BMW car service advisor takes my texts outside of business hours and gets my car in on short notice . It is because of her that I k Maria, my personal BMW car service advisor takes my texts outside of business hours and gets my car in on short notice . It is because of her that I keep coming back to BMW. Even my old advisor Derek makes sure to stop by and say hello, when he sees me, remembering my name . Personalized care will make me look at purchasing another BMW just for the service . More
by BRITAWAY
Other Employees Tagged: Maria Lizardi
