Derek Thomas

Great service at the dealership. Derek Thomas’ is a fantastic service representative. His communication skills are outstanding. He kept me informed throughout the process. Enjoy d Derek Thomas’ is a fantastic service representative. His communication skills are outstanding. He kept me informed throughout the process. Enjoy dealing with Mr. Thomas. More

by Tlenny1 Verified Customer Verified Customer

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Everything was great 😊 service done on time as estimated, comfortable waiting area no issues, happy estimated, comfortable waiting area no issues, happy More

by Mcgilltd Verified Customer Verified Customer

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Derek somehow always takes the sting out of an unexpected car repair. Thank you Derek. car repair. Thank you Derek. More

by Bixmannion Verified Customer Verified Customer

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They always do a good job! ! Thank you very much, worth the time and money ! Thank you very much, worth the time and money More

by SLIMRED110377 Verified Customer Verified Customer

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As always: BMW Sarasota service staff and technicians are professional, courteous, thorough, efficient and effective! professional, courteous, thorough, efficient and effective! More

by AIMEECPA Verified Customer Verified Customer

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Derek, my advisor did a good job representing me and my repair. He got the total cost reduced. With that said. BMW dealership should not have charged me at all. repair. He got the total cost reduced. With that said. BMW dealership should not have charged me at all. More

by daveseward66 Verified Customer Verified Customer

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The facility was very crowded and could have been more comfortable. We were there for a recall but did not learn the car would be kept overnight until the technician on-site told us. A Nissan was provid comfortable. We were there for a recall but did not learn the car would be kept overnight until the technician on-site told us. A Nissan was provided from Hertz but the Hertz service rep provided no orientation to the car — we were on our own. Our BMW service rep seemed to do his best to keep things moving and the car was ready when he said it would be. More

by THU.ARMSTRO Verified Customer Verified Customer

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Excellent welcoming and customer service Fabulous mechanical work done on my car with updates and questions along the way Great service advisor mechanical work done on my car with updates and questions along the way Great service advisor More

by ALANBLUMENFELD Verified Customer Verified Customer

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Derek makes the unfortunate experience of taking my car in a pleasurable one. Never any trouble. I feel like he’s got my back. in a pleasurable one. Never any trouble. I feel like he’s got my back. More

by Bixmannion Verified Customer Verified Customer

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Derek as always was accommodating with my BMW X5 needs! Superior SERVICE! Thanks Sarasota BMW! Superior SERVICE! Thanks Sarasota BMW! More

by DANS10 Verified Customer Verified Customer

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