Derek Thomas

Derek is very customer focused, professional and knowledgeable. The service team completes their work on time with excellent results. knowledgeable. The service team completes their work on time with excellent results. More

by FRANKS29 Verified Customer Verified Customer

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Derek did a nice job! I was told that all fluids were topped off, however two days after I picked up the car the Add Coolant light came on which is frustrating as I speci I was told that all fluids were topped off, however two days after I picked up the car the Add Coolant light came on which is frustrating as I specifically asked about this as the light came in right before I brought the car in. Car was left with the key in the vehicle - anyone could have taken my car More

by TMZUPON Verified Customer Verified Customer

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Overall, I was pleased that this car could be fixed, given its age (2006). The part took several weeks to come in. I was happy with my service advisor, who kept in touch. However, I was dismayed when given its age (2006). The part took several weeks to come in. I was happy with my service advisor, who kept in touch. However, I was dismayed when I picked up the car and found some sticky substance on the door that was repaired - I didn't want to use solvent of any sort on it, so I rubbed it off manually - took quite some time. More

by KATIEKUSS Verified Customer Verified Customer

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Derek is superlative! Great service and very efficient. I highly recommend Derek and BMW of Sarasota. Great service and very efficient. I highly recommend Derek and BMW of Sarasota. More

by LSTARR Verified Customer Verified Customer

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I was traveling through Sarasota and had a vehicle issue. Derek got me into service quickly and provided a loaner vehicle. Derek was very informative and worked to get the problem covered under the CPO. I Derek got me into service quickly and provided a loaner vehicle. Derek was very informative and worked to get the problem covered under the CPO. I wished Sarasota dealership was closer to me. More

by MARYJO Verified Customer Verified Customer

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Derek was professional and helpful letting me know about the process on my airbag recall appointment The mechanic even sent a video of service that needed to be done. the process on my airbag recall appointment The mechanic even sent a video of service that needed to be done. More

by SDSIMMONS1 Verified Customer Verified Customer

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Very professional Staff was outstanding Will definitely be back with my BMW in the near future definitely be back with my BMW in the near future More

by LBIBLIS Verified Customer Verified Customer

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BMW and Derek always deliver first class service. Fast and efficient. Thank you. I will be back in six months. Fast and efficient. Thank you. I will be back in six months. More

by smith8 Verified Customer Verified Customer

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Owner of 6 BMW s in the past 30 years Good service at this dealership Currently driving 2018 320. this dealership Currently driving 2018 320. More

by Carolvon Verified Customer Verified Customer

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The dealer is really the sales person. Jonathan Escobar did an excellent job. Great follow through on my Performance Center delivery details. Jonathan Escobar did an excellent job. Great follow through on my Performance Center delivery details. More

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