Derek Harris
Derek Harris at Toyota of Des Moines
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Derek Harris

Sales and Leasing Consultant

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

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4.9
64 Reviews
4.9

64 Reviews

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64 Reviews of Derek Harris

June 24, 2024

Dealership Rating
Employee Rating

Honest, friendly, and treated me with respect. They did not pressure me to buy. I like my 2024 Toyota Corolla Hatchback. More

by JANEKENNEY57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Cash

Jun 24, 2024

Toyota of Des Moines responded

Music to our ears! We're thrilled you found everything you needed with great people to help. Welcome to the Toyota family!

June 19, 2024

Dealership Rating
Employee Rating

I am very satisfied with the Corolla Cross right now. Some things I post online before is not right because I was confused. More

by CHANH.NGUYEN54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 20, 2024

Toyota of Des Moines responded

Thanks so much for sharing your experience with us. We hope to see you again soon.

June 15, 2024

Dealership Rating
Employee Rating

Everyone at Toyota of Des Moines was very helpful and very personable. The sales process felt seamless every step of the way. I feel very good about our purchase and the dealer we chose to obtain our n More

by Enufsed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 17, 2024

Toyota of Des Moines responded

Perfect! We appreciate you recognizing the good service, friendly staff, and on-time delivery. Thanks for choosing us!

June 11, 2024

Dealership Rating
Employee Rating

There is a current recall on the airbag, surprisingly they sold the car without fixing or addressing the problem. And it was used as a reason why they can’t provide a certified sale. When I was picking More

by ARCOFGRACE
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jun 13, 2024

Toyota of Des Moines responded

Thanks for the feedback. We take safety seriously & want to follow up about the airbag recall. Reach out to our service department to answer your questions. Have a great day!

June 08, 2024

Dealership Rating
Employee Rating

Derek was great at showing all the different Toyota models and explaining each vehicle’s features. More

by ELLE6323
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rob Hutt , Can’t remember the name of the person who explained electronics , also set up app on phone. He would get 5 stars

Jun 10, 2024

Toyota of Des Moines responded

At Toyota of Des Moines, we pride ourselves on customer service, and it's nice to know we have delivered.

June 08, 2024

Dealership Rating
Employee Rating

We agreed to terms for my purchase, and the sales man did a great job… Bookkeeping kind of jumped the gun which created a few minor problems for me.. But when contacted the salesman, his boss & the general m More

by JNTHOMAS56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Hippen , Lisa Chevalier & Jamie Schnoor

Jun 10, 2024

Toyota of Des Moines responded

This is exactly what we strive for. Thank you for choosing Toyota of Des Moines!

June 07, 2024

Dealership Rating
Employee Rating

Excellent employees and service in a timely manner! The waiting areas are clean and well maintained for the customers! More

by BASEBALL99M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Emily Wagner

Jun 10, 2024

Toyota of Des Moines responded

Glad it was quick, easy, and the facility impressed you. We love simplifying the process.

June 01, 2024

Dealership Rating
Employee Rating

This visit was much better than my last interaction with Toyota. A couple months after I purchased a new vehicle, I called the salesman who sold me the car with my complaints that the car was really loud an More

by BREANNAJ321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Travis Bergeson

Jun 03, 2024

Toyota of Des Moines responded

Hello Breanna, we appreciate your feedback and are disappointed that there was a rattling noise in your vehicle. If there is any more we can do for you, please contact our General Manager, JP Phillips.

May 31, 2024

Dealership Rating
Employee Rating

PJ was unprepared and short the two times we talked by phone. We fell in love with the Venza (on line), not the dealership. More

by DPCLITES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Brandon McClatchey, PJ Caffrey

Jun 03, 2024

Toyota of Des Moines responded

We are disappointed that you feel we were unprepared with you met with us over the phone but are glad that you love the Venza! If you would like to discuss anything further, please do not hesitate to reach out.

May 09, 2024

Dealership Rating
Employee Rating

Very kind and knowledgeable. Made the process very easy. Stayed after hours to get us in the vehicle. More

by Poopy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rob Hutt

May 10, 2024

Toyota of Des Moines responded

Thanks so much for sharing your experience with us. We hope to see you again soon.

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