Derek Delagarza
Derek Delagarza at Casey Kia
Refer Me

Derek Delagarza

Parts Supervisor

Casey Kia

11999 Jefferson Ave
Newport News, VA 23606

Contact Me
not yet
rated
1 Review
not yet
rated

1 Review

Write a Review

1 Review of Derek Delagarza

July 05, 2024

Dealership Rating
Employee Rating

HORRIBLE, HORRIBLE , HORRIBLE. My car get a different expected release date every week for the past 3 weeks … all I’m told is they waiting on a simple window regulator . I could or More

by S.Jay
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Katelyn Newsome , Jessica does show her sympathy which is appreciated

Jul 05, 2024

Casey Kia responded

Thank you for the review. I apologize for your unsatisfactory experience. We strive to provide five star service! I am happy to help resolve this situation. Feel free to call me direct @ 757-988-2243 to discuss your concern. Sincerely, Ed Colton Service Manager Casey KIA

Jul 05, 2024

S.Jay responded

I called , got no answer or answering machine . Multiple times!

Dealership Inventory (231 Vehicles)

used 2021 Cadillac XT5 car, priced at $28,850
2021 Cadillac XT5
used
Satin Steel Metallic exterior
Automatic
All-wheel Drive
used 2020 Jeep Cherokee car, priced at $19,800
2020 Jeep Cherokee
used
Diamond Black Crystal Pearlcoat exterior
Automatic
Four-wheel Drive
new 2025 Kia Sorento car, priced at $40,410
2025 Kia Sorento
new
Midnight Lake Blue exterior
Automatic
All-wheel Drive
new 2025 Kia Sportage car, priced at $34,395
2025 Kia Sportage
new
Gray exterior
Automatic
All-wheel Drive
new 2025 Kia K4 car, priced at $24,320
2025 Kia K4
new
Steel exterior
Automatic
Front-wheel Drive
new 2025 Kia Sorento Hybrid car, priced at $45,445
2025 Kia Sorento Hybrid
new
White Pearl exterior
Automatic
All-wheel Drive