Dennis Kogout
Dennis Kogout at BMW of Fort Washington

Dennis Kogout | Page 12

Service Advisor

BMW of Fort Washington

500 Pennsylvania Avenue
Fort Washington, PA 19034

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5.0
161 Reviews
5.0

161 Reviews

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161 Reviews of Dennis Kogout

June 21, 2025

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Employee Rating

I am disappointed that the recall could be done. The appointment was made with weeks before and spares were not available to do the recall. I was expecting more from BMW dealer. More

by X3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Ammar

Jun 27, 2025

BMW of Fort Washington responded

X3, Thank you for taking the time to share your feedback. We sincerely apologize regarding your recent experience and understand your frustration. This is not the level of service we strive to provide and apologize for the inconvenience this caused. Unfortunately, parts availability is often impacted by factors outside of our immediate control. We recognize the importance of clear communication and setting accurate expectations to enhance your service visit and apologize that we fell short of your expectations. We would appreciate the opportunity to discuss this further and offer personalized assistance for you. Please feel free to contact our General Manager Jim Kostack at 267-705-6539 or jim.kostack@mileone.com so Jim can assist you directly.

June 19, 2025

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Employee Rating

BMW Fort Washington always goes above and beyond for their customers. Ben Amman was kind enough to provide transportation to and from the dealership while my car was being serviced. And as always, Fort More

by dcarpenetti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Fallon, Ben Ammar

Jun 20, 2025

BMW of Fort Washington responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Safe travels!

June 12, 2025

Dealership Rating
Employee Rating

Ben at BMW Ft Washington has given excellent service and great attitude. Great asset for dealership. More

by Scottpatel108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Ammar

Jun 13, 2025

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

June 02, 2025

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Employee Rating

Scheduling an appointment was very easy. I was sent a reminder text. I was greeted immediately upon my appointment arrival, service had my paperwork on hand. I was asked if i needed any assi More

by Rneasons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Ammar

Jun 08, 2025

BMW of Fort Washington responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Fort Washington. Your recommendation means so much to us, and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 02, 2025

Dealership Rating
Employee Rating

Ben and ryan young best great worker Helped me out I recommend them to everyone More

by rafikovjavohir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 08, 2025

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Your recommendation means so much to us, and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 14, 2025

Dealership Rating
Employee Rating

Great Service, great team work. .. I would rather get a ride from Ben than to get a loner. Thanks Ricardo GH More

by Ricardo22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Ammar

May 18, 2025

BMW of Fort Washington responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 02, 2025

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Employee Rating

Nick from collision was very professional when I stopped by. Benn Ammar polite and knowledgeable. I have received the best treatment and I highly recommend them for collision More

by nglugara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 05, 2025

BMW of Fort Washington responded

Hi, thanks for your great review, and for giving our dealership such a five star rating! We hope you continue to choose us for all your automotive needs! Take care!

May 02, 2025

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Employee Rating

Ben, Rich, and Ryan treated me very well without an appointment. Emergency drop off. I recommend the service department to everyone More

by Anthonybuonopane14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 05, 2025

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

April 25, 2025

Dealership Rating
Employee Rating

Ben, thank you for your great service. You did an awesome job. I really appreciate it. The service you provided was excellent More

by Joel4574j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 28, 2025

BMW of Fort Washington responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

April 21, 2025

Dealership Rating
Employee Rating

Ben , Dennis and Frank are awesome. This is the best BMW service center. They take great care of customers. I highly recommend BMW of Fort Washington! More

by sudeep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Menna, Brittany Startzel, Ben Ammar , Melany Del Toro

Apr 24, 2025

BMW of Fort Washington responded

Hi Sudeep, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

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