Dennis Arrington
Service Director
Heritage Subaru Catonsville
6624 Baltimore National Pike
Baltimore, MD 21228
14 Reviews
Write a Review14 Reviews of Dennis Arrington
August 12, 2024
Efficient and kept to their word. Easily available if I had any questions. Went out of their way to make delivery convenient for me. Easily available if I had any questions. Went out of their way to make delivery convenient for me. More
Other Employees Tagged: Ashley Richards , Brian Robles
May 29, 2024
There were an issue with my Subaru Outback's battery. Dennis and Aaron helped solved the problem effectively. They are kind and professional. During the visit, I felt very welcoming. Aaron explained clea Dennis and Aaron helped solved the problem effectively. They are kind and professional. During the visit, I felt very welcoming. Aaron explained clearly the steps they gonna do to solve the problem. They are simply awesome! More
Other Employees Tagged: Aaron Sierak
November 08, 2023
I visited the Heritage Subaru Catonsville Dealership for an oil change as I normally do. Brent Jones Jr. was my service advisor. He was very professional, knowledgeable, and pleasant. He provided excelle an oil change as I normally do. Brent Jones Jr. was my service advisor. He was very professional, knowledgeable, and pleasant. He provided excellent customer service. I am always thoroughly pleased with the service department, thanks to the Service Lane Manager, Mr. Emil, and the Service Director, Mr. Dennis, Sardari, Zemi and Wes. Brent is an excellent addition to the Subaru family. More
Other Employees Tagged: Brent Jones Jr.
September 12, 2023
I've purchased 5 Subarus from this dealership beginning about 1999 or so. May has helped find the right vehicle for me in all of the situations. The service department is also noteworthy in assisting wit about 1999 or so. May has helped find the right vehicle for me in all of the situations. The service department is also noteworthy in assisting with special requests. I always recommend Heritage and May Ferris Coaxum when anyone comments on my vehicle. More
Other Employees Tagged: May Farris, Antonio Satchell , Steve Knolle, Kevin Engle General Manager
January 31, 2023
When I think of Subaru & great service, the first name that comes to mind is May Farris. Over the past 6 years, I have been involved in purchasing 8 vehicles for myself & my family from May. I have also h that comes to mind is May Farris. Over the past 6 years, I have been involved in purchasing 8 vehicles for myself & my family from May. I have also had several friends buy from May. Besides being a great sales person, May will follow thru with any help you need at the dealership. I would highly recommend dealing with May on any type of vehicle new or used. She always keeps the customer informed & takes care of their need. MILEONE has a great repersentative in May! More
Other Employees Tagged: May Farris , Kenny Booth, Lyle Etzwiler, Kevin - Sales Manager
January 14, 2023
May is very knowledgeable and helpful. She made the buying process easy. We appreciated her expertise and explaining everything clearly so we could make a buying decision. We would recomme She made the buying process easy. We appreciated her expertise and explaining everything clearly so we could make a buying decision. We would recommend May to family and friends! More
Other Employees Tagged: May Farris , Kenny Booth, Tommy Moberly
November 17, 2022
I came in to get my tire patched, to my dismay I need a whole new tire. I was so disappointed , however my service was exceptional! Wes , Lyle, Dennis, Mance and Kyrell were great! This is my third Subaru whole new tire. I was so disappointed , however my service was exceptional! Wes , Lyle, Dennis, Mance and Kyrell were great! This is my third Subaru and I will always use heritage subaura Catonsville for sales and service. Thanks again for the great customer service. More
Other Employees Tagged: Lyle Etzwiler, Wes arguenta
July 26, 2022
I wanted to take a second to thank Dennis, and Heritage Subaru Catonsville for the work on my 2014 Crosstrek. Dennis really went out of his way to get my car services at the estimate they provided. Denni Subaru Catonsville for the work on my 2014 Crosstrek. Dennis really went out of his way to get my car services at the estimate they provided. Dennis valued my business and as a result I will be looking to purchase my next Subaru from Heritage Subaru Catonsville. Thanks Dennis! More
May 11, 2022
May made buying a vehicle a pleasant experience. In the last 8 years I have bought 6 Subarus & only from her. She is very professional, courteous, & direct in her sales techniques. No high pressure In the last 8 years I have bought 6 Subarus & only from her. She is very professional, courteous, & direct in her sales techniques. No high pressure to buy. She is very knowledgeable with all the electronic features & will set them up for you. I feel every car I have bought from her was a very fine deal. Not only does she make the buying process easy, but she also always follows up to make sure you are pleased with the vehicle. I give her & Heritage Subaru Catonsville 5 stars More
Other Employees Tagged: May Farris , Kenny Booth, Lyle Etzwiler