Ashley Richards

We have purchased a number of Subaru's from Heritage in Catonsville and always felt very satisfied. No high-pressure tactics, you are treated as an adult, and they've always had the best price. They also h Catonsville and always felt very satisfied. No high-pressure tactics, you are treated as an adult, and they've always had the best price. They also have an excellent service department. Juneaid Mustafa, the salesperson person for my most recent purchase of a new, just released Unchartered GT, was extremely knowledgeable and easy to deal with. He is very thorough in answering questions, interfacing with his supervisors, and ensuring the entire sales process proceeds seamlessly. From initial contact to vehicle delivery, he demonstrated a high level of customer service. Both Juneaid and the dealership deserve high marks for making this a very positive experience. More

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They are very professional and knowledgeable about their products. Everyone was friendly and courteous. Thank you. products. Everyone was friendly and courteous. Thank you. More

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Junaid was the Subaru dealer that I worked with. He did an amazing job and I would totally recommend Subaru in Catonsville to anybody looking for a new car. Junaid is patient, kind, easy to talk to, He did an amazing job and I would totally recommend Subaru in Catonsville to anybody looking for a new car. Junaid is patient, kind, easy to talk to, willing to answer questions and does a great job making things feel personal. More

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Customer service was awesome! The sales process was smooth. I would highly recommend any to come here to purchase a vehicle. The sales process was smooth. I would highly recommend any to come here to purchase a vehicle. More

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I never met Paris in person but he was in contact with me regarding my questions or concerns regarding my questions or concerns More

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Heritage subaru sales dept is horrendous. We purchased a very expensive seat protection package when leasing our cars. It was never actually applied to our cars. When inquiring about this my We purchased a very expensive seat protection package when leasing our cars. It was never actually applied to our cars. When inquiring about this my emails and calls were ignored. I have submitted a complaint to the Consumer Protection division of the Attorney General’s dept. I would never go there in the future. We were long time customers and were treated horribly by the general manager, store manager and finance director. More

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Out of state purchase went very well, would do it again hands down! Very knowledgeable staff, everyone I dealt with was very communicative and professional. hands down! Very knowledgeable staff, everyone I dealt with was very communicative and professional. More

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Chris is an absolute legend! Super helpful, awesome to talk to while waiting on things to process, and super happy to help. Every interaction with him felt like I was hanging out Super helpful, awesome to talk to while waiting on things to process, and super happy to help. Every interaction with him felt like I was hanging out with a friend. I would get many beers with this guy. He's honest, upfront, and cares about the customer experience. He's also very professional, I would be glad to work with him again. Thank you to everyone at Heritage Subaru Catonsville! More

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The service I received when purchasing my first car was awesome, Taylor was so helpful with every step that I needed to complete!!! awesome, Taylor was so helpful with every step that I needed to complete!!! More

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Chris was wonderful to work with. He had all the answers I needed and got me in and out in what I thought was record time. And I would recommend Heritage Subaru to all. He had all the answers I needed and got me in and out in what I thought was record time. And I would recommend Heritage Subaru to all. More

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