Denise Gardner
Denise Gardner at Faricy Chrysler Jeep

Denise Gardner | Page 2

Service Advisor

Faricy Chrysler Jeep

4950 New Car Drive
Colorado Springs, CO 80923

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4.8
46 Reviews

Dealership Experience

4 yrs, 6 mos

Industry Experience

4 yrs, 6 mos

4.8

46 Reviews

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46 Reviews of Denise Gardner

October 17, 2026

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Employee Rating

The staff is super nice! I’ve been coming here for 5 years now and wouldn’t trust anyone else for buying or servicing my jeep. Thank you! More

by davisw27
Service Price Transparency
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Recommend Dealer
Yes
Oct 29, 2026

Faricy Chrysler Jeep responded

Five years for both sales and service — thank you! That kind of trust is earned one visit at a time, and the whole team has a hand in it. We appreciate your loyalty.

October 09, 2026

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I have consistently received quality service! I appreciate the helpful and knowledgeable staff, timeliness of the work, clear and honest communication, and comfort of the waiting area. The team g More

by katie.broyles1
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Recommend Dealer
Yes
Oct 14, 2026

Faricy Chrysler Jeep responded

Katie, thank you — "consistently" is the hardest one to earn, and it's the one we care most about. Clear, honest communication is what Denise and the team work at every day. We appreciate your business and look forward to the next visit.

September 29, 2026

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Denise in service was very helpful, knowledgeable and efficient in managing my Jeep Gladiator’s service needs. She even popped the hood and showed me exactly what the technicians did to correct my issues More

by Arne Oas
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Recommend Dealer
Yes
Sep 29, 2026

Faricy Chrysler Jeep responded

Thank you, Arne! Popping the hood and walking you through exactly what the techs did is entirely Denise's own instinct — you should never have to just take our word for it. We'll make sure she and the rest of the team hear this. Thank you for trusting us with the Gladiator.

September 26, 2026

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I just want to say that I was treated with dignity and respect. Very professional service for my Jeep commander\n The outcome was fair and reasonable about $1600 for a lot of work. Thank you Shawn B. More

by gradycarlsen
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Recommend Dealer
Yes

Other Employees Tagged: Shawn Behr, Ashley Rose

Sep 29, 2026

Faricy Chrysler Jeep responded

Thank you — "dignity and respect" is the standard we want every customer to describe, and it's good to hear it landed that way. Shawn will be glad you called him out by name, and Ashley and Denise helped along the way too. We're glad the Commander came out well, and we appreciate your business.

September 26, 2026

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This was a fantastic place to purchase my Jeep, but the experience with the service department was pretty bad. It took 25 minutes to schedule my service due to the text only policy, it should have only tak More

by CC
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Recommend Dealer
No
Sep 29, 2026

Faricy Chrysler Jeep responded

CC, we apologize for the challenges we created. We are in the process of revising the appointment system to avoid these issues. Thank you for your feedback on the experience.

September 23, 2026

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The place was clean, the workers seemed efficient, I didn't wait too long, and my car was not dirty when I got back inside like has happened at some other places More

by mesteenerlady
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Recommend Dealer
Yes
Sep 23, 2026

Faricy Chrysler Jeep responded

Thank you! Returning your car as clean as you left it shouldn't be remarkable, but we know it sometimes is elsewhere — so we're glad it stood out. Denise and the team appreciate the kind words about keeping things efficient and moving. Thank you for your business.

September 23, 2026

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Everybody at the dealership was incredibly helpful. They got me right and explained everything that was gonna happen and did the work extremely fast. Kept in touching me through text message, which was More

by BeardedTeach
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Recommend Dealer
Yes
Sep 23, 2026

Faricy Chrysler Jeep responded

"A flawless experience" — thank you, that's quite a thing to read! Explaining what's coming and then keeping you updated by text is exactly how we want service to feel, and Steve, Shawn, Ashley, Denise, Branan and Andrew all had a hand in your visit. Thank you for your business.

September 15, 2026

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This group did a great job the other day. I got there early and snagged one of the earliest appointments. They cleared up my pending, recall on my jeep and took care of me pretty quick. They More

by bdavisokc
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Recommend Dealer
Yes
Sep 22, 2026

Faricy Chrysler Jeep responded

Coffee ready at 7 AM is non-negotiable around here! Thank you for this — Steve, Shawn, Ashley, Denise, Branan and Andrew all had a hand in your visit, and we're glad the recall got cleared up quickly. Thank you for your business.

September 15, 2026

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Quick service car washed clerk got me in quickly. It was supposed to be 5 stars i have big fingers and hit 4 accidently More

by grandpaval54321
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Recommend Dealer
Yes
Sep 22, 2026

Faricy Chrysler Jeep responded

Ha — we'll happily take the intent, thank you! Denise will be glad to hear she got you in and out quickly with a clean car to boot. No need to change a thing; we appreciate you taking the time, and we appreciate your business.

September 15, 2026

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replaced 2 headlights within 2 hours after problem detected. Without scheduled appointment. Great work by desk and tech. More

by jchristian944
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Recommend Dealer
Yes
Sep 22, 2026

Faricy Chrysler Jeep responded

Thank you! Fitting in a walk-in and getting both headlights handled in two hours takes the front desk and the techs working well together, and Denise was right in the middle of it. We appreciate you trusting us — and we're glad you're driving safely again.

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