Branan Lake
Branan Lake at Faricy Chrysler Jeep

Branan Lake

Service Advisor

Faricy Chrysler Jeep

4950 New Car Drive
Colorado Springs, CO 80923

Contact Me
4.8
61 Reviews
4.8

61 Reviews

Write a Review

61 Reviews of Branan Lake

October 31, 2026

Dealership Rating
Employee Rating

Responsive , communicative & never has a negative experience - have purchased two cars from them & will always be my first choice More

by lynnegruber68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 30, 2026

Dealership Rating
Employee Rating

Super friendly and helpful staff and I felt well served and advised - especially Branan made sure all my needs were met More

by Wolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 30, 2026

Dealership Rating
Employee Rating

Friendly, communicative, professional staff. Clean and spacious facilities. Fast and reliable service. No complaints so far. More

by emrahkaradag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 30, 2026

Dealership Rating
Employee Rating

Very helpful , love the valet service. It's very helpful for me because I am not in the best of all. More

by VickieZahler2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 29, 2026

Dealership Rating
Employee Rating

The staff were very courteous and friendly. I was in and out in 45 minutes. Love it! More

by bkellyjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 27, 2026

Dealership Rating
Employee Rating

Very professional and helpful. Needed something fixed that was under warranty and asked them to fix something smaller that wasn’t under warranty and they fixed both for free! Defin More

by MLH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 29, 2026

Faricy Chrysler Jeep responded

Thank you! When something small can be sorted while we're already in there, Branan would rather just take care of it than write it up. Glad it made the visit easy — we appreciate your business.

October 27, 2026

Dealership Rating
Employee Rating

I asked to ensure my service was complete by 10am so I could go get my kids. Team took care of me and I was out on time! More

by gilbertsamuelwyche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 29, 2026

Faricy Chrysler Jeep responded

Thank you! A hard deadline like a school pickup is exactly the kind of thing we want to know about up front, and the team made it work. Glad you were out on time — thank you for your business.

October 24, 2026

Dealership Rating
Employee Rating

Excellent service and fast with attention to detail. I would highly recommend them to others More

by bandbdun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 29, 2026

Faricy Chrysler Jeep responded

Thank you! Fast and detailed at the same time is the balance the whole service team works at. We appreciate the recommendation and your business.

October 24, 2026

Dealership Rating
Employee Rating

Usually when I come in to the dealership for an oil change and tire rotation Courtney takes care of me. This time was someone different and came off incredibly rude. Also while waiting there was a girl More

by Auggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 29, 2026

Faricy Chrysler Jeep responded

Thank you for telling us this — it's not a comfortable thing to write and we'd much rather know. Being spoken to rudely, and overhearing what you did in the waiting area, is not the standard here and we're looking into it directly. You're right about the photos too: they come from the technician's inspection and someone should have walked you through them and put them with your paperwork. Courtney sets the bar you're used to, and we intend to meet it every time. Please contact our service manager — we'd like to hear more.

October 23, 2026

Dealership Rating
Employee Rating

From the time I pulled into the service the representatives were courteous attentive and professional. They kept me updated on their progress and got me in and out in a very reasonable time. More

by Skifly76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Behr, Andrew Pannier

Oct 29, 2026

Faricy Chrysler Jeep responded

Thank you! Keeping you updated as things move along is what Shawn, Branan and Andrew work at — nobody should be left wondering. We appreciate your business.

1
...

Dealership Inventory (283 Vehicles)

new 2027 Jeep Wrangler car, priced at $53,391
2027 Jeep Wrangler
new
Orange exterior
Automatic
Four-wheel Drive
new 2026 Jeep Cherokee car, priced at $35,497
2026 Jeep Cherokee
new
White exterior
CVT
Four-wheel Drive
new 2027 Jeep Wrangler car, priced at $54,943
2027 Jeep Wrangler
new
Black exterior
Automatic
Four-wheel Drive
new 2027 Jeep Grand Cherokee L car, priced at $48,604
2027 Jeep Grand Cherokee L
new
White exterior
Automatic
Four-wheel Drive
new 2026 Jeep Compass car, priced at $28,937
2026 Jeep Compass
new
Silver exterior
Automatic
Four-wheel Drive
new 2027 Jeep Wrangler car, priced at $55,487
2027 Jeep Wrangler
new
Orange exterior
Automatic
Four-wheel Drive