Branan Lake | Page 2

Pleasantly surprised, but not surprised. I brought my Wrangler 4Xe in for recalls and a newly developed battery issue expecting to get the run-around based off of online forums regarding the I brought my Wrangler 4Xe in for recalls and a newly developed battery issue expecting to get the run-around based off of online forums regarding the 4Xe battery problems and different dealerships not having the expertise, but hoping for the best based on both my sales and past experience with Faricy. As I hoped, they have experienced technicians, they dealt with Stellantis, and in a week and a half I had my Jeep back with a new battery and its performing good as new. I live closer to another Jeep dealer, but this is why I make the drive to Faricy More

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They are honest, fair on pricing, and always communicative about the process. There is a reason I only go to this dealership, even when the warranty is expired. communicative about the process. There is a reason I only go to this dealership, even when the warranty is expired. More

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The staff is super nice! I’ve been coming here for 5 years now and wouldn’t trust anyone else for buying or servicing my jeep. Thank you! I’ve been coming here for 5 years now and wouldn’t trust anyone else for buying or servicing my jeep. Thank you! More

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Super helpful. Car was under warranty but wasn’t working, needed a tow and they got us in for an evaluation and fix quickly. No charge because under warranty. As Car was under warranty but wasn’t working, needed a tow and they got us in for an evaluation and fix quickly. No charge because under warranty. Ashley in Service was great to work with!! Thanks for the quick turnaround and fix!! More

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Fit me in last second before a road trip for an oil change. Was super quick and all staff were friendly. change. Was super quick and all staff were friendly. More

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Super nice and helpful. Loved they had me in and out under an hour. Great service all around. Loved they had me in and out under an hour. Great service all around. More

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We are very pleased how we were treated and the great service we received, Thanks service we received, Thanks More

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Service was explained and performed in a timely manner. Staff was professional and courteous. Thanks Staff was professional and courteous. Thanks More

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Everyone is so friendly and try to make your experience a pleasant one. Especially Branan in the service department! They openly communicate with you where they are at in the process and do what they can to pleasant one. Especially Branan in the service department! They openly communicate with you where they are at in the process and do what they can to make you comfortable while you wait More

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They fixed a recall on my Jeep. They communicated, they were friendly, and I got a shuttle ride from a great driver. I wish they could do a Jeep suggested firmware update to make it They communicated, they were friendly, and I got a shuttle ride from a great driver. I wish they could do a Jeep suggested firmware update to make it shift better - that cost no money and don’t take long for less than a full hour of service work at $270. More

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