Deneen Smeraldo

Michelle's person with excellent very patient very understanding finance was great as well I just had to wait a little bit longer than I anticipated but that's okay I bought a lot of cars from you and understanding finance was great as well I just had to wait a little bit longer than I anticipated but that's okay I bought a lot of cars from you and I appreciate the deal that I got yesterday thank you the only thing is I didn't get any gas I had a quarter of a tank of gas when I picked up the car I know it's a used car but I should have had a little more gas thank you very much More

by emeg83155 Verified Customer Verified Customer

Report | Print

Deneen Smeraldo was my sales representative and she made my car buying experience totally stress free. All Showcase personnel were courteous and friendly. Definitely a five star experience! my car buying experience totally stress free. All Showcase personnel were courteous and friendly. Definitely a five star experience! More

Report | Print

I had the most professional and comprehensive car buying experience in years thanks to the spectacular Deneen at Showcase! I wasn't sure how it would turn out at first, but Deneen took me from start to fini experience in years thanks to the spectacular Deneen at Showcase! I wasn't sure how it would turn out at first, but Deneen took me from start to finish throughout the process and let me know what all the available options were. From here on out, I am calling Deneen whenever I need a new vehicle! HIGHLY recommended! More

Report | Print

I will come soon to this dealership, because the last time that did business with them, they tried me well. time that did business with them, they tried me well. More

by Franklin Verified Customer Verified Customer

Report | Print

Francisco was pleasant to work with. They gave me a couple options to fix my engine issues, however I did not go through with it due to pricing They gave me a couple options to fix my engine issues, however I did not go through with it due to pricing More

by J_BARNEA Verified Customer Verified Customer

Report | Print

Fast, friendly, honest service department at a dealership that sells reliable vehicles at competitive prices. that sells reliable vehicles at competitive prices. More

by mark40 Verified Customer Verified Customer

Report | Print

I would like to start off by saying that my review of the dealership has nothing to do with my sales lady. She was fantastic. My rating is 100% aimed at the finance department. Our finance guy was absolutely dealership has nothing to do with my sales lady. She was fantastic. My rating is 100% aimed at the finance department. Our finance guy was absolutely awful. When we got into his office from the very beginning he was very condescending and spoke to me like I was uneducated and had no idea how the car buying process worked. We finally came to an agreement on the gap and service portion. Then came the next big issue. We were in his office for hours and he kept telling us he is having computer issues, then he said we were going to sign paper documents, then he said we were going to sign remotely and continued to screw us around. Then we had to sign the paper work multiple times and through the purse of this I kept reconfirmed what our APR was going to be. He assured us what our interest rate would be finally after a couple of hours of this nonsense we were finally done. Fast forward to when I got my finance paper work and to my surprise this man changed the APR that we agreed to to something totally different. When we tried to confront him directly about this he again was very dismissive and spoke down to me. It is absolutely ridiculous that someone can mess up the contract and not take ownership of it, and not make an attempt to fix it. This will be my first and last purchase from Showcase Honda. The finance department does not take responsibility for their mistakes and they do not care about the customer. More

Report | Print

Deneen Smeraldo is one of the most amazing sales associates. We have bought a number of cars from her over the last many years and continue to come back due to her consistent customer service and fo associates. We have bought a number of cars from her over the last many years and continue to come back due to her consistent customer service and follow-ups. We have referred many friends, relatives and colleagues to her or the last many years. We would highly recommend the company and Deneen Smeraldo as a dependable contact in the sales department. More

Report | Print

I have purchased 3 new vehicles from Showcase Honda, The last 2 from Deneen. I enjoy working with her, she is very professional and has a great product knowledge. She working very well with me to achieve m last 2 from Deneen. I enjoy working with her, she is very professional and has a great product knowledge. She working very well with me to achieve my needs for a new automobile. I would not hesitate to recommend her to anyone looking for a wonderful new vehicle from Honda More

Report | Print

The customer service here was phenomenal. They always take good care of me, which is why I have referred my family and friends. They always take good care of me, which is why I have referred my family and friends. More

by desiloo06 Verified Customer Verified Customer

Report | Print