Debbie Wilson | Page 5

Second time I have taken my car in and they broke something not related to the problem. something not related to the problem. More

Report | Print

Great customer service. Oil change was good and I got my car back nice and clean. Oil change was good and I got my car back nice and clean. More

Report | Print

My BMW advisor is the best hands down… the customer service is a #1. Awesome service is a #1. Awesome More

Report | Print

Good experience in the beginning but lost connection when I asked about wrong key to sales rep I asked about wrong key to sales rep More

Report | Print

Best service yet! My car was picked up and serviced at. BMW of Arlington, left me with a brand new electric BMW to drive . I had an oil change brake fluid changed and My car was picked up and serviced at. BMW of Arlington, left me with a brand new electric BMW to drive . I had an oil change brake fluid changed and a set of back brakes put on.. Very happy with how they text me every step of the way including when they left and when they would arrive. My service person Vovann Vun was on top of everything to make sure I was happy. Thanks to the staff for making this happen without any stress! More

Report | Print

STAY AWAY FROM THESE SCAMMERS! The used car dealership claimed the timing belt was replaced and claimed their BMW mechanic would replace the motor mounts to make with good OEM moun The used car dealership claimed the timing belt was replaced and claimed their BMW mechanic would replace the motor mounts to make with good OEM mounts and that the car was "functionally sound", but after checking with my trusted mechanic, the timing belt was NOT replaced. The motor mounts never felt bad until after the BMW mechanic changed the mounts, so I have a feeling they swapped the only good OEM mounts with cheap off-the-shelf mounts and now it feels awful. Tried calling them back and I verbally heard someone in the background to tell them to hang up the phone. NEVER trust their on-site mechanic. ALWAYS document what they claim. And just stay away from these deceptive greedy snakes. More

Report | Print

I am writing to express my utmost satisfaction with the recent service provided for my vehicle. The entire experience was exemplary, and I feel compelled to commend your team for their professionalism and recent service provided for my vehicle. The entire experience was exemplary, and I feel compelled to commend your team for their professionalism and dedication. More

Report | Print

Great service, kept me informed as my car was being serviced! I'll be back! serviced! I'll be back! More

Report | Print

Car was there over a week and when I was call to pick it up, I drove less than 5 miles and the same light came back on and I spent $1200. No happy up, I drove less than 5 miles and the same light came back on and I spent $1200. No happy More

Report | Print

Great experience so far from the sales of my vehicle to the service that I have received thus far. The associates have taken care of me well and are very helpful and understanding. the service that I have received thus far. The associates have taken care of me well and are very helpful and understanding. More

Report | Print