Dean Marco
Dean Marco at Fred Martin Superstore
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Dean Marco

POST SALE CUSTOMER LIAISON

Fred Martin Superstore

3195 Barber Rd
Barberton, OH 44203

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4.6
60 Reviews

Dealership Experience

3 yrs, 10 mos

Industry Experience

16 yrs, 6 mos

4.6

60 Reviews

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60 Reviews of Dean Marco

September 24, 2024

Dealership Rating
Employee Rating

I was very pleased with my sales agent and the service department was very prompt on getting my vehicle in for minor repairs More

by lumpy06178
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amber Williams, Taylor Black

Sep 25, 2024

Fred Martin Superstore responded

We love to hear it! Thank you so much for your business and for your kind words about our team. If there is anything else that we can help with, please reach out and let us know. Thank you again and congratulations on your new Ram!

August 05, 2024

Dealership Rating
Employee Rating

Fred Martin had always been good to me in sales and service. The last service visit was great More

by mattcharlton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Loucks, Taylor Black, Scott Szilagyi , Joe Zink

Aug 05, 2024

Fred Martin Superstore responded

We're happy to hear that we have been able to provide you with a great experience in every department! Thank you so much for your continued support! If we can help with anything else, please reach out and let us know. Thank you again and we look forward to your next visit!

May 31, 2024

Dealership Rating
Employee Rating

Very professional and courteous really up to date on everything that's associated with the oil changing department I was really impressed More

by greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 06, 2024

Fred Martin Superstore responded

We love to hear it! Thank you for your kind words and for choosing our team! We look forward to seeing you again!

May 28, 2024

Dealership Rating
Employee Rating

The service tech’s were quick, courteous, and professional in performing the oil change in our vehicle. More

by jimandmindy.wilgus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Loucks, Taylor Black, Scott Szilagyi , Joe Zink

May 29, 2024

Fred Martin Superstore responded

Thank you for your kind words and for choosing our service department! We look forward to seeing you again!

March 11, 2024

Dealership Rating
Employee Rating

This car purchase was by far the easiest one I have ever had and it’s because of Kelli. She wasn’t your typical pushy salesperson, she took her time, listened to what I was looking for and found me a car in More

by raiderfan413
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kelli Slavens , Kim

Mar 11, 2024

Fred Martin Superstore responded

We love to hear it! Thank you so much for your kind words about Kelli and our team. We're happy to hear we could provide a great experience. Congratulations on your new Jeep and we look forward to seeing you again for the next one!

January 28, 2024

Dealership Rating
Employee Rating

The servicemen that interacted with me were very professional, courteous, and thorough. They were very polite and paid attention to detail, making sure to include me and everything that had been don More

by Ckwilliams69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Loucks, William Monroe , All men working that morning at oil change bay 1

Jan 29, 2024

Fred Martin Superstore responded

We're thrilled to hear that our team could give you a great experience! Please let us know if we can help with anything else. Thank you for your business and we look forward to seeing you again!

January 17, 2024

Dealership Rating
Employee Rating

Very friendly and helpful and respectful dealership excellent service and customer care great service department and very clean establishment More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Bruss, Jerome Head of Sales 5 Stars

Jan 18, 2024

Fred Martin Superstore responded

Thank you so much for choosing our team and for leaving us a 5-star review, Bill! We look forward to seeing you again!

January 09, 2024

Dealership Rating
Employee Rating

Always excellent service. Big bonus- for oil changes, there is NEVER any residual oil on garage floor. Always friendly and courteous. More

by Mde711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 10, 2024

Fred Martin Superstore responded

Thank you for your business and for leaving us 5-stars! We look forward to seeing you again!

January 02, 2024

Dealership Rating
Employee Rating

Very efficient and friendly. When your car is service, they are accurate on how long it will take. More

by bacaruso1186
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Loucks, William Monroe

Jan 02, 2024

bacaruso1186 responded

Thanks for the quick friendly service!

December 26, 2023

Dealership Rating
Employee Rating

I always get great service in a quick time frame. Every one is very courteous More

by jekyll408
Recommend Dealer
Yes

Other Employees Tagged: Mike Loucks, William Monroe

Dec 27, 2023

Fred Martin Superstore responded

We love to hear it! Thank you so much for your kind, 5-star review and for your business! We look forward to your next visit!

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