David Weaver

Very Responsive and accommodating. They truly embody the values of a luxury dealership by making each interaction feel catered to you. They truly embody the values of a luxury dealership by making each interaction feel catered to you. More

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The moment you walk in the door, you are greeted and welcomed to the dealership. As a customer, I always feel that I am appreciated and always treated well. I am a repeat customer, and have never had a welcomed to the dealership. As a customer, I always feel that I am appreciated and always treated well. I am a repeat customer, and have never had a bad experience. Christian is the best - his goal was to make sure I got the perfect vehicle - my vehicles get better every time! Great job More

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Metro Lexus is a great dealership. Great service, knowledgeable employees. Beautiful and clean facilities. Overall just great customer service! Seth Collins was our sales associate and Great service, knowledgeable employees. Beautiful and clean facilities. Overall just great customer service! Seth Collins was our sales associate and he was excellent. Very knowledgeable, spent time with us, and answered our questions. Very personable! Enjoyed working with him! More

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I recently purchased a used vehicle from Metro Lexus, and I can say that they are by far the best dealership (of any brand) I have ever dealt with. I drove 3 hours one way to complete this transaction, and i I can say that they are by far the best dealership (of any brand) I have ever dealt with. I drove 3 hours one way to complete this transaction, and it was well worth the time and effort. Next time I need a vehicle, Metro Lexus will be the first place I check. The experience was that good. No hard sell, no mind games, no trickery. Because of the distance, I conducted all of the preliminaries and negotiations via email. My sales rep, Candice, was aboveboard, forthcoming, and professional during the entire process. She responded quickly to my questions and provided plenty of follow up detail, including a video that highlighted not only the vehicle’s selling points but also its flaws. That sort of up-front honesty made me willing to continue the conversation and risk the 3-hour drive to complete the purchase. I’ve had bad experiences with car dealers in the past, so I was fully prepared for a few “surprises” once I showed up in person. As it turns out, the only surprise was how well Metro had detailed the car. The car was immaculate, including very skillful removal of two minor dings/dents that Candice had disclosed in her video. During my time on site, Candice was helpful, professional, and genuine. She was a pleasure to work with. After I finished my inspection and test drive, the transaction was painless. Yes, the sales manager offered me an extended warranty, but there was no pressure when I politely declined. Such a refreshing contrast to my last car buying experience at a dealership in Columbus whose name rhymes with “liars.” Candice, you’re a class act, and so is Metro Lexus. More

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Tori was excellent and very patient with all of our questions! She made the process easy and was very helpful from start to finish! questions! She made the process easy and was very helpful from start to finish! More

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Thanks to the lexus team, especially Allison for facilitating my purchase! Being out of state was a challenge, but she coordinated everything. The dealership is spotless and immaculate. Highly recom facilitating my purchase! Being out of state was a challenge, but she coordinated everything. The dealership is spotless and immaculate. Highly recommend! More

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Courteous, professional and excellent follow through. I would highly recommend him and it is our second auto through him. I would highly recommend him and it is our second auto through him. More

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Allison is very knowledgeable and made my experience of leasing my Lexus NX 350 very easy, I have purchased and leased many cars and this was by far by best experience! She personally drove to the Akron de leasing my Lexus NX 350 very easy, I have purchased and leased many cars and this was by far by best experience! She personally drove to the Akron dealership to pick up my car and then came to pick me up at my house so I could pick up my car from Metro Lexus! Everyone at the dealership was extremely pleasant! More

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Very nice customer service Tori was very nice good customer service from her appreciate it all she did also, I’ll let friends no customer service from her appreciate it all she did also, I’ll let friends no More

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The staff was incredibly helpful. From the time I walked in the door until I picked up my new car the customer service was exceptional. From the time I walked in the door until I picked up my new car the customer service was exceptional. More

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