Industry Experience
47 yrs
Languages Spoken
English
50 Reviews
Write a Review50 Reviews of David Lail
November 06, 2024
Great group of people, very willing to help and get you approved for a loan. Excellent service and I will be a repeat customer approved for a loan. Excellent service and I will be a repeat customer More
Other Employees Tagged: Sam Smith, George Meredith
September 25, 2024
Tim is very professional, knowledgeable and can provide the best service at the most reasonable price. Highly recommended. the best service at the most reasonable price. Highly recommended. More
Other Employees Tagged: Tim Patillo
September 22, 2024
Everyone took their time with us and explained everything. Would recommend buying from Bill Morrison to anyone.Also Dave in finance was patient and kind. Thank you for a great experience. everything. Would recommend buying from Bill Morrison to anyone.Also Dave in finance was patient and kind. Thank you for a great experience. More
Other Employees Tagged: William Morrison
March 29, 2024
Tim is awesome. He was really nice, patient, and honest about prices. He helped us find our dream car without any fuss. Definitely recommend him for a smooth experie He was really nice, patient, and honest about prices. He helped us find our dream car without any fuss. Definitely recommend him for a smooth experience! More
Other Employees Tagged: Tim Patillo
March 12, 2024
They helped me when I needed them most. I moved from out of state and my lease was ending and credit wasn't so good and they never gave up on me. I moved from out of state and my lease was ending and credit wasn't so good and they never gave up on me. More
Other Employees Tagged: Tim Patillo
March 12, 2024
Tim made the buying process seamless! Professionally persistent and transparent through the whole process! Highly recommended! Professionally persistent and transparent through the whole process! Highly recommended! More
Other Employees Tagged: Tim Patillo
February 20, 2024
Tim Patillo was an absolute pleasure to work with. I live in Georgia and found my "new" car through CARFAX at Toyota of Louisville. Online pictures of the car accurately captured condition (perfect) a I live in Georgia and found my "new" car through CARFAX at Toyota of Louisville. Online pictures of the car accurately captured condition (perfect) and features of the car. Communication with Tim was fantastic. He was able to coordinate with his finance team over the phone, and within hours we completed the terms and had a deal. I flew up a couple of days later. Tim picked me up a the airport, did a simple short test drive, and i was able to sit down to complete the paperwork. I also want to compliment the the whole finance team. I am very pleased that they were able to provide very competitive rates. Again, the whole transaction was completed very quickly, and I was on the road back home (after a great lunch at one of their recommended restaurants). Some fInal thoughts, I've purchased a number of cars in the past from a number of dealerships all over the country. Toyota of Louisville is very special. This might not make sense until you visit, but I really enjoyed talking to everyone there. We have a shared set of values which made working together so much simpler. Again, heartfelt thanks to Tim and everyone at Toyota of Louisville. More
Other Employees Tagged: Tim Patillo, Dean Sexton, Bob Garr
December 31, 2023
Tim Patillo made buying my car so easy. He made sure I was satisfied with everything and that the car had all that I wanted. He even took the time to help me set everything up in the car an He made sure I was satisfied with everything and that the car had all that I wanted. He even took the time to help me set everything up in the car and made sure I knew how to use it. Definitely recommend him over and over! More
Other Employees Tagged: Tim Patillo
October 21, 2023
Both Tim Patillo and Richard Swope (and Dave in finance! ) are fantastic to deal with. Honest, straightforward, fun, and very helpful. The entire process was as smooth as can be. It's truly a breath of fresh ) are fantastic to deal with. Honest, straightforward, fun, and very helpful. The entire process was as smooth as can be. It's truly a breath of fresh air in an industry where such customer-focused philosophy seems rarer each passing day. We love the vehicle and we'll be referring all of our friends and family to Toyota of Louisville. Thanks guys! More
Other Employees Tagged: Richard Swope, Tim Patillo
September 18, 2023
Friendly and helpful but still professional. Didn’t pressure but was on top of all issues. Didn’t pressure but was on top of all issues. More
Other Employees Tagged: Richard Swope, Larry Sepulvado, Michael Byrd